Newsroom
The website, which is optimized for mobile use, provides access to essential consumer resources such as how to submit a consumer complaint and answers to...
El sitio web, la cual est‡ optimizada para el uso m—vil, proporciona informaci—n esencial acerca de c—mo presentar una queja sobre un producto o servicio...
Today, I will focus on our crucial task of connecting with consumers, which we must do well in order to help them properly. In particular, it is important...
By
Richard Cordray
Over time, we have come to a fuller understanding of how rampant underwriting deficiencies eventually brought about the credit crunch, the financial...
By
Richard Cordray
While many in Washington are focused on what loans look like for future borrowers, there may be a domino effect on the broader economy if we ignore...
By
Rohit Chopra
Report warns of the potential domino effects on the economy of high student debt. It also identifies policy and market-based solutions based on the public’s comments that would help borrowers manage their private student loan burden.
But a college degree has the potential to become more of a burden than a blessing for those saddled with unmanageable debt in a tough employment market. We...
By
Richard Cordray
According to the CFPB complaint, the defendants, Mission Settlement Agency (Mission) and related entities and individuals, and Premier Consultant Group LLC...
Today, we are here to announce that through the joint efforts of the Consumer Bureau and the Department of Justice, we are putting an end to unfair and...
By
Richard Cordray
Credit reporting plays a critical role in consumers' financial lives. Credit reports on consumers' financial history and behavior can determine their...
By
Corey Stone
As a veteran of two banking crises, I can tell you unequivocally that, in my view, consumer protection is not in conflict with safety and soundness...
By
Steve Antonakes
We want consumers to be able to navigate the financial marketplace effectively and to take more control over their economic lives in pursuit of their goals.
By
Richard Cordray
The remittance rule creates a comprehensive consumer protection regime for remittance transfers sent by consumers in the United States to individuals and...
Today's amendment, first proposed by the Bureau in October 2012, allows credit card issuers to consider income that a stay-at-home applicant, who is 21 or...
The rule creates a transparent process for allocating money from the Bureau's Civil Penalty Fund to compensate victims harmed by a person or company that...
These statements addressed risks associated with these short-term, small-dollar loans. The Bureau also sees significant consumer risks and looks forward to...
The report found that payday loans and the deposit advance loans offered by a small but growing number of banks and other depository institutions are...
This is perhaps the most comprehensive study to date on the short-term, small-dollar loan market. And what we have found is that too often consumers are...
By
Richard Cordray
The Bureau today announced several changes and new additions to the Bureau's senior leadership, including the Assistant Director for Legislative Affairs and...
The report illustrates the ways we are using the tools Congress has provided us to empower consumers and promote a fair, transparent, and competitive...
By
Richard Cordray
Over the past year, my office has been reviewing so-called "senior designations." These are credentials financial advisers acquire to imply or indicate that...
By
Skip Humphrey
Older Americans are no exception, and in many cases they are the specific targets of unfair, deceptive and abusive financial practices.
By
Richard Cordray
The CFPB found that there are more than 50 different senior designations that financial advisers use to indicate that they have advanced training or expertise in the financial needs of older consumers.
Since our inception, the Bureau has enjoyed a productive working relationship with the American Bankers Association and its state member affiliates which I...
By
Steve Antonakes
We must start with the importance of fostering broader recognition that educational and informational support in matters of personal finance are essential...
By
Richard Cordray