Blog | Consumer Financial Protection Bureau

At the CFPB

Published JUL 19, 2013

Financial coaching services to transitioning veterans and economically vulnerable consumers

Whether you are a veteran transitioning to life in the civilian world or a consumer facing economic challenges – for example, seeking work after becoming...

By Holly Petraeus and Cliff Rosenthal

Data, research, and reports Info for consumers

Published JUL 18, 2013

Our first financial literacy report to Congress

Our first financial literacy report to Congress discusses our approach to financial literacy and the work we've done to help consumers make better informed...

By Gail Hillebrand

At the CFPB

Published JUL 17, 2013

Video: A message from Director Cordray

A message from Director Cordray.

By CFPB Web Team

Info for consumers

Published JUL 17, 2013

Your first line of consumer defense

Military Consumer Protection Day was started to help the military community learn about the various laws, agencies, and resources that protect them from...

By Holly Petraeus

Info for consumers Policy and compliance

Published JUL 10, 2013

New ways to combat harmful debt collection practices

Updated on May 22, 2014 Today, in addition to two bulletins putting companies on notice about harmful debt collection practices, we're also releasing new...

By CFPB Web Team

At the CFPB

Published JUL 10, 2013

Live from Portland, Maine!

We were in Portland, Maine for a field hearing on debt collection practices. There were remarks from CFPB Director Richard Cordray, as well as testimony from consumer groups, industry representatives, and members of the public.

Policy and compliance

Published JUL 03, 2013

Rulemaking agenda

Today, we are posting a semi-annual update of our rulemaking agenda in conjunction with a broader initiative led by OMB to publish a Unified Agenda of...

By Kelly Cochran

Policy and compliance

Published JUL 02, 2013

Final list of rural and underserved counties for use in 2014

Several of our rules have provisions related to mortgage loans made by creditors that during the preceding year operated predominantly in "rural" or...

By Paul Mondor

Info for consumers

Published JUL 01, 2013

Our contact center is closed tomorrow, but you can still reach us online

Taking consumer complaints is an important part of what we do, and we're always working to provide you with the best complaint handling services we can. To...

By Cordelia Holmes

Info for consumers

Published JUN 27, 2013

What you should know about military allotments

We announced a public enforcement action against U.S. Bank and Dealer's Financial Services (DFS). At issue was the way they used the military discretionary...

By Holly Petraeus

Policy and compliance

Published JUN 27, 2013

Order: Auto loan program partners to refund about $6.5 million to servicemembers

If you are a servicemember who participated in the Military Installment Loans and Educational Services (MILES) auto loan program operated by U.S. Bank and...

By Kent Markus

At the CFPB

Published JUN 26, 2013

Save the date, Portland, Maine!

Join us for a field hearing in Portland, Maine on debt collection. The hearing will take place on Wednesday, July 10 at 11 a.m. EDT. The event will feature...

By Zixta Q Martinez

Policy and compliance

Published JUN 25, 2013

Encouraging “responsible conduct” in enforcement investigations

Today, we issued a bulletin about what kind "responsible conduct" we will be looking for in our enforcement investigations. The purpose of the bulletin is...

By Kent Markus

Info for consumers Policy and compliance

Published JUN 21, 2013

Explainer: Changes to federal student loan interest rates

Here are some answers to your questions about the changes in federal student loan interest rates that are scheduled to take effect on July 1.

By Rohit Chopra

Policy and compliance

Published JUN 19, 2013

An update on trial disclosures

Yesterday, we made a significant update to our proposed policy to encourage trial disclosure programs, which allow companies, on a trial basis, to test...

By Will Wade-Gery

Info for consumers

Published JUN 19, 2013

Starting a small business when you have student debt

We recently published a report on student loan affordability, which discussed the potential impact of student debt on small business starts and...

By Rohit Chopra

At the CFPB Data, research, and reports

Published JUN 17, 2013

We participated in the National Day of Civic Hacking

Coders, designers, journalists, data scientists, and entrepreneurs joined representatives from more than 21 government agencies this month to confront...

By Ana Mahony

Info for consumers

Published JUN 14, 2013

Dads have money lessons to share too

We all share the same basic values we want our kids to succeed and we want to ensure that our aging parents are safe. But, we may not always be sure how to...

By Dan Rutherford

Policy and compliance

Published JUN 13, 2013

Launch of new mortgage rule implementation page

Today, we are announcing our new Regulatory Implementation page which consolidates all of our new 2013 mortgage rules and related implementation materials...

By CFPB Web Team

Info for consumers

Published JUN 13, 2013

Spotlight on scams that target older adults

Older Americans lose an estimated $2.9 billion annually to financial exploitation, and it's estimated that for each case that is reported, 43 others go...

By Jenefer Duane

Info for consumers

Published JUN 10, 2013

Who will you be caring for?

When servicemembers think of caregiving, odds are they think of the courageous families who care for our wounded warriors. But, some servicemembers...

By Skip Humphrey and Holly Petraeus

Data, research, and reports Policy and compliance

Published JUN 07, 2013

Help us design a consumer survey about mandatory pre-dispute arbitration

As part of our effort to study the use of mandatory pre-dispute arbitration clauses in consumer financial contracts, today we are proposing to conduct a...

By Will Wade-Gery

Info for consumers

Published JUN 07, 2013

Should I use a home equity loan to refinance my student loans?

Last month, we published a report on student loan affordability, which talked about the problems borrowers experienced when repaying student loans with high...

By Rohit Chopra

Info for consumers

Published JUN 06, 2013

The graduate’s guide: Your first job

School's behind you. Now it's time to put everything you've learned to work. Your first couple of days on the job will likely include filling out forms that...

By Dan Rutherford

At the CFPB

Published JUN 06, 2013

Join us today for a discussion on debt collection

Today, we're co-hosting a roundtable discussion with the Federal Trade Commission on "Life of a debt: Data integrity in debt collection." You can join us by...