Learn more: Navigating financial rules and regulations
Welcome to the Consumer Financial Protection Bureau. You may be here because you followed instructions on a page from your bank or another company. Or you may be an industry professional directed here by regulation to find the current version of a disclosure. Either way, you've come to the right place.
On this page:
For consumers: Find help for your money situation
The Consumer Financial Protection Bureau is a U.S. government agency dedicated to making sure you are treated fairly by banks, lenders, and other financial institutions. Get started looking through tools and information about products and services we regulate.
Browse by money topic to find answers to commonly-asked financial questions. Learn the basics, understand key terms, and find ways to take action when you have an issue.
Have an issue with a financial product or service? We’ll forward your complaint to the company and work to get you a response – generally within 15 days. Submit a complaint
For industry and financial institutions:Compliance resources and certain required disclosures
If you work in the financial services industry, a regulation section probably directed you to this page to find the most recent version of a disclosure. For additional regulatory help, explore our other compliance resources.
The “Your Home Loan Toolkit” is the special information booklet required by Regulation X, 12 CFR 1024.6 and Regulation Z, 12 CFR 1026.19(g). Providing the booklet to your consumers helps them understand the home buying process and the nature and costs of real estate settlement services. You are required to provide the toolkit to consumers after application, and all market participants are encouraged to provide the toolkit to consumers as early in the home or mortgage shopping process as possible.
Last updated: August 2015
The CHARM booklet outlines the features and risks of adjustable rate mortgages. You are required under 12 CFR 1026.19(b)(1) to deliver this booklet to consumers who apply for an ARM.
Last updated: June 2020
The brochure, “What you should know about home equity lines of credit,” covers the features and risks of HELOCs. You are required under 12 CFR 1026.40(e) to deliver this booklet to consumers who apply for a HELOC.
Last updated: January 2014