Learn more: Navigating financial rules and regulations
Welcome to the Consumer Financial Protection Bureau. You may be here because you followed instructions on a page from your bank or another company. Or you may be an industry professional directed here by regulation to find the current version of a disclosure. Either way, you've come to the right place.
On this page:
- Consumers: Find help for your money situation
- Industry professionals: Download required disclosures
Find help for your money situation
The Consumer Financial Protection Bureau is a U.S. government agency dedicated to making sure you are treated fairly by banks, lenders, and other financial institutions. Get started looking through tools and information about products and services we regulate.
If you are having an issue with your mortgage, reach out to a HUD-approved housing counseling agency. Click here to find a counselor in your area. You can also call the HOPE™ Hotline.
Browse by money topic to find answers to commonly-asked financial questions. Learn the basics, understand key terms, and find ways to take action when you have an issue.
If you don't see the product or service you want, check out usa.gov to find other government sources.
Have an issue with a financial product or service? We’ll forward your complaint to the company and work to get you a response – generally within 15 days. Submit a complaint
For industry and financial institutions
Compliance resources and certain required disclosures
If you work in the financial services industry, a regulation section probably directed you to this page to find the most recent version of a disclosure. For additional regulatory help, explore our other compliance resources.
The “Your Home Loan Toolkit” is the special information booklet required by Regulation X, 12 CFR 1024.6 and Regulation Z, 12 CFR 1026.19(g). Providing the booklet to your consumers helps them understand the home buying process and the nature and costs of real estate settlement services. You are required to provide the toolkit to consumers after application, and all market participants are encouraged to provide the toolkit to consumers as early in the home or mortgage shopping process as possible.
Last updated: August 2015
- Download the toolkit, designed for electronic delivery and interactivity (English | Spanish )
- Download the print-ready PDF (Large | Small | Spanish )
- Order printed copies (Large | Small | Spanish ) from the U.S. Government Printing Office
- Download instructions and required disclaimer (English | Spanish) if you’d like to add your organization’s logo
The CHARM booklet outlines the features and risks of adjustable rate mortgages. You are required under 12 CFR 1026.19(b)(1) to deliver this booklet to consumers who apply for an ARM.
Last updated: June 2020
The brochure, “What You Should Know About Home Equity Lines of Credit,” covers the features and risks of HELOCs. You are required under 12 CFR 1026.40(e) to provide this brochure to consumers who apply for a HELOC. A notice of availability for the current version of the brochure was published in the Federal Register on December 16, 2022.
Last updated: December 2022
- Download the print-ready version (English | Spanish )
- Download the web-enabled version (English | Spanish )
- Order printed copies from the U.S. Government Printing Office (English | Spanish )
Creditors may, at their option, immediately begin using the revised HELOC brochure, or a suitable substitute, to comply with the requirements under 12 CFR 1026.40(e). The CFPB understands, however, that some may wish to use their existing stock of the HELOC brochure. Therefore, those who provide this publication may use earlier versions of the HELOC brochure until existing supplies are exhausted. When reprinting the HELOC brochure, the most recent version should be used.
Browse the Compliance overview page for other CFPB guidance and compliance resources to help you understand and comply. Or browse compliance resources by product: