Skip to main content

Prepaid cards and other prepaid accounts

If you’re considering getting a prepaid card or account, we have information that can help you choose the right one for you and better understand your rights.   

Get started


Choose the right card for your situation

Not all prepaid cards are the same. Each card has its own set of terms and fees.

Read more

Understand card fees

Most prepaid cards charge fees to do things like maintain your account, make purchases or withdraw money. There are other fees as well. 

Read more

Choose how to get paid

You have a choice of how to receive your wages or salary and how to receive payment of some kinds of government benefits.

Read more

Understand your situation

Know your rights

Did you know that you can get your money back if your card or funds are lost or stolen? And did you know that your employer can’t force you to use a payroll card to receive your wages?

Take action

Submit a complaint

Having trouble with a financial product or service? If you've already tried reaching out to the company and still have an issue, you can submit a complaint. Tell us about your issue—we'll forward it to the company and work to get you a response, generally within 15 days.