Supervisory guidance

The Bureau periodically releases policy guidance, including compliance bulletins, joint-agency memoranda, and other notices and guidance to inform and advise regulated entities.

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Published APR 23, 2020

Joint Statement on Supervisory and Enforcement Practices Regarding the Mortgage Servicing Rules in Response to the COVID-19 Emergency and the CARES Act

The federal financial institution regulatory agencies and the state financial regulators issued a joint policy statement providing needed regulatory flexibility to enable mortgage servicers to work with struggling consumers affected by the Coronavirus Disease (referred to as COVID-19) emergency.

Published JUN 27, 2019

Statement on Collection of Demographic Information by Community Development Financial Institutions

The Consumer Financial Protection Bureau is issuing this statement regarding Certified Community Development Financial Institutions receiving Federal financial assistance from the U.S. Department of the Treasury’s Community Development Financial Institutions Fund.

Published JUL 27, 2017

Supervisory guidance

Joint Statement on Supervisory and Enforcement Practices Regarding the Mortgage Servicing Rules in Response to the COVID-19 Emergency and the CARES Act

Statement on Collection of Demographic Information by Community Development Financial Institutions

Phone Pay Fee Compliance Bulletin 2017-01

Detecting and Preventing Consumer Harm from Production Incentives

Compliance Bulletin and Policy Guidance; 2016-02, Service Providers

Interagency statement for determining asset size of institutions