Skip to main content

About us

We're the Consumer Financial Protection Bureau (CFPB), a U.S. government agency that makes sure banks, lenders, and other financial companies treat you fairly.

Learn how the CFPB can help you

What happens when I tell a company it sent inaccurate information to a credit reporting company?


The company that provides your data to credit reporting companies generally must investigate your dispute within 30 days.  It must also notify the credit reporting companies of your dispute.  

If the investigation shows the company provided wrong information about you, or the information cannot be verified, the company must notify all of the credit reporting companies to which it provided the wrong information, so the credit reporting companies can update their files with the correct information.

Was this answer helpful to you?

Please do not share any personally identifiable information (PII), including, but not limited to: your name, address, phone number, email address, Social Security number, account information, or any other information of a sensitive nature.

The content on this page provides general consumer information. It is not legal advice or regulatory guidance. The CFPB updates this information periodically. This information may include links or references to third-party resources or content. We do not endorse the third-party or guarantee the accuracy of this third-party information. There may be other resources that also serve your needs.