What happens when I tell a company it sent inaccurate information to a credit reporting company?
The company that provides your data to credit reporting companies generally must investigate your dispute within 30 days. It must also notify the credit reporting companies of your dispute.
If the investigation shows the company provided wrong information about you, or the information cannot be verified, the company must notify all of the credit reporting companies to which it provided the wrong information, so the credit reporting companies can update their files with the correct information.
Also send your dispute to the credit reporting company. When submitting a dispute with a company that provided inaccurate information to a credit reporting company, it’s a good idea to also submit a dispute with the credit reporting company.