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We're the Consumer Financial Protection Bureau (CFPB), a U.S. government agency that makes sure banks, lenders, and other financial companies treat you fairly.

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What happens when I tell a company it sent inaccurate information to a credit reporting company?

Answer:

The company that provides your data to credit reporting companies generally must investigate your dispute within 30 days.  It must also notify the credit reporting companies of your dispute.  

If the investigation shows the company provided wrong information about you, or the information cannot be verified, the company must notify all of the credit reporting companies to which it provided the wrong information, so the credit reporting companies can update their files with the correct information.

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