CFPB Monthly Complaint Snapshot Spotlights Credit Card Complaints
Report Also Includes In-Depth Look at Consumer Complaints in the Chicago Metro Area Today, the Bureau released its latest monthly consumer complaints...
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CFPB Orders Citibank to Pay $700 Million in Consumer Relief for Illegal Credit Card Practices
Millions of Consumers Harmed by Bank's Deceptive Marketing and Unfair Billing of Credit Card Add-On Products and Services, and Other Unlawful Practices The...
CFPB Finalizes Rule Aimed at Improving Credit Card Agreement Submission Process
Bureau to Temporarily Suspend Card Issuers' Obligation to Submit Credit Card Agreements Today the Bureau issued a final rule aimed at improving the way that...
CFPB Launches Public Inquiry to Inform Agency Review of the Credit Card Market
Bureau Seeks Stakeholder Input on How the Credit Card Market Is Functioning Today, the Bureau announced it is seeking public comment on how the credit card...
CFPB Seeks to Improve Process for Industry Submission of Consumer Credit Card Agreements
Bureau Proposes to Temporarily Suspend Card Issuers' Obligation to Submit Credit Card Agreements Today the Bureau issued a proposal aimed at improving the...
CFPB Orders Subprime Credit Card Company to Refund $2.7 Million for Charging Illegal Credit Card Fees
‘Fee-Harvester' Credit Cards Misrepresented Charges, Hit Consumers With Excessive Fees Today, the Bureau ordered Continental Finance Company LLC, a subprime...
CFPB Takes Action to Shut Down Sham Credit Card
Today, the Bureau asked a federal district court to enter a consent order that would permanently ban a Texas-based company, Union Workers Credit Services...
CFPB Sues Texas Company for Sham Credit Card
Today, the Bureau is suing a Texas-based company, Union Workers Credit Services, for deceiving consumers into paying fees to sign up for a sham credit card...
CFPB Report Finds Continued Decline in College Credit Card Agreements
Today the Bureau released its annual report on college credit card agreements, which shows a nearly 70 percent decline in the number of agreements since...
CFPB Announces Project Catalyst Research Pilot
Today, the Bureau announced a Project Catalyst research pilot to examine the effectiveness of early intervention credit counseling for consumers who are at...
CFPB Warns Credit Card Companies Against Deceptively Marketing Promotional Offers
The Consumer Financial Protection Bureau (CFPB) warned credit card companies against deceptively marketing interest-rate promotions.
Prepared Remarks of CFPB Director Richard Cordray on the GE Capital Enforcement Action Press Call
Thank you for joining us on this call today. Today, the Bureau is ordering GE Capital Retail Bank, now known as Synchrony Bank, to provide $225 million in...
CFPB Orders GE Capital to Pay $225 Million in Consumer Relief for Deceptive and Discriminatory Credit Card Practices
The Bureau is ordering GE Capital Retail Bank (GE Capital), now known as Synchrony Bank, to provide an estimated $225 million in relief to consumers harmed...
Written Testimony of CFPB Director Richard Cordray Before the House Committee on Financial Services
Chairman Hensarling, Ranking Member Waters, and Members of the Committee, thank you for inviting me to testify today about the Semi-Annual Report of the...
CFPB Orders Bank Of America To Pay $727 Million In Consumer Relief For Illegal Credit Card Practices
Millions of Consumers Harmed by Bank's Deceptive Marketing and Unfair Credit Card Billing Practices The Bureau has ordered Bank of America, N.A. and FIA...
Prepared Remarks of CFPB Director Richard Cordray on the Bank of America Enforcement Action Press Call
Thank you for joining us on this call today. Central to our mission here at the Consumer Bureau is the duty to identify and root out unfair, deceptive, and...
CFPB Calls on Top Credit Card Companies to Make Credit Scores Available to Consumers
Bureau Report Finds Accuracy Issues Top Credit Report Complaints; Warns on Avoiding Investigations Today, the Bureau called on the nation's top credit card...
CFPB Takes Steps to Improve Information About Access to Credit in the Mortgage Market
Today, the Bureau is taking steps to improve information reported about the residential mortgage market to help better understand borrowers' access to...
CFPB Issues Consumer Advisory on Industry’s Data Breach
Advisory Offers Tips to Protect Accounts in Wake of Recent Payment Card Data Breaches Today the Bureau published a consumer advisory to help consumers...
CFPB Orders American Express to Pay $59.5 Million for Illegal Credit Card Practices
The Bureau today ordered American Express to refund an estimated $59.5 million to more than 335,000 consumers for illegal credit card practices. These...
CFPB Calls on Financial Institutions to Publicly Disclose Campus Financial Agreements
Bureau Finds a Continued Decline in College Credit Card Agreements Today, the Bureau called on financial institutions to publicly disclose agreements with...
Prepared Remarks of CFPB Director Richard Cordray on the CareCredit Enforcement Action Press Call
Today the Bureau is ordering GE Capital Retail Bank and its subsidiary, CareCredit, to refund up to $34.1 million to consumers who were victims of deceptive...
CFPB Orders GE CareCredit to Refund $34.1 Million for Deceptive Health-Care Credit Card Enrollment
More than 1 Million Consumers Were Potential Victims of Misleading Practices Today the Bureau is ordering GE Capital Retail Bank and its subsidiary...
CFPB Finds Card Act Reduced Penalty Fees And Made Credit Card Costs Clearer
The Bureau today released a report detailing how the Credit Card Accountability Responsibility and Disclosure Act of 2009 (CARD Act) reduced penalty fees...
Director Cordray Remarks at the CARD Act Field Hearing
Thank you so much for being here with us today. I am always happy to be back in Chicago, where I spent three good years as a law student. We are hosting...