Newsroom
But a college degree has the potential to become more of a burden than a blessing for those saddled with unmanageable debt in a tough employment market. We...
By
Richard Cordray
According to the CFPB complaint, the defendants, Mission Settlement Agency (Mission) and related entities and individuals, and Premier Consultant Group LLC...
Today, we are here to announce that through the joint efforts of the Consumer Bureau and the Department of Justice, we are putting an end to unfair and...
By
Richard Cordray
Credit reporting plays a critical role in consumers' financial lives. Credit reports on consumers' financial history and behavior can determine their...
By
Corey Stone
As a veteran of two banking crises, I can tell you unequivocally that, in my view, consumer protection is not in conflict with safety and soundness...
By
Steve Antonakes
We want consumers to be able to navigate the financial marketplace effectively and to take more control over their economic lives in pursuit of their goals.
By
Richard Cordray
The remittance rule creates a comprehensive consumer protection regime for remittance transfers sent by consumers in the United States to individuals and...
Today's amendment, first proposed by the Bureau in October 2012, allows credit card issuers to consider income that a stay-at-home applicant, who is 21 or...
The rule creates a transparent process for allocating money from the Bureau's Civil Penalty Fund to compensate victims harmed by a person or company that...
These statements addressed risks associated with these short-term, small-dollar loans. The Bureau also sees significant consumer risks and looks forward to...
The report found that payday loans and the deposit advance loans offered by a small but growing number of banks and other depository institutions are...
This is perhaps the most comprehensive study to date on the short-term, small-dollar loan market. And what we have found is that too often consumers are...
By
Richard Cordray
The Bureau today announced several changes and new additions to the Bureau's senior leadership, including the Assistant Director for Legislative Affairs and...
The report illustrates the ways we are using the tools Congress has provided us to empower consumers and promote a fair, transparent, and competitive...
By
Richard Cordray
Over the past year, my office has been reviewing so-called "senior designations." These are credentials financial advisers acquire to imply or indicate that...
By
Skip Humphrey
Older Americans are no exception, and in many cases they are the specific targets of unfair, deceptive and abusive financial practices.
By
Richard Cordray
The CFPB found that there are more than 50 different senior designations that financial advisers use to indicate that they have advanced training or expertise in the financial needs of older consumers.
Since our inception, the Bureau has enjoyed a productive working relationship with the American Bankers Association and its state member affiliates which I...
By
Steve Antonakes
We must start with the importance of fostering broader recognition that educational and informational support in matters of personal finance are essential...
By
Richard Cordray
The CFPB filed complaints and proposed consent orders against four national mortgage insurance companies in order to stop these practices, which have been...
Based on our investigation, we believe that the exertion of this pressure led these mortgage insurance companies to funnel many millions of dollars to...
By
Richard Cordray
And for a brand-new agency like the Bureau, born out of the recent financial crisis, consumer complaints are an opportunity for us to help consumers in...
By
Richard Cordray
The database allows the public to see what consumers complained about and why, as well as how and when the company in question responds.
Because of what you do every day – fighting to improve the lives of the nation’s most vulnerable and underserved consumers – you are my personal heroes and you set an important example for everyone at the Consumer Financial Protection Bureau.
By
Richard Cordray
Today's final rule is in response to a federal court ruling last year that had granted a preliminary injunction to block a part of the Board's 2011 rule...