Serving servicemembers, veterans, and military families
CFPB’s Office of Servicemember Affairs (OSA) works to help military families overcome unique financial challenges by providing educational resources, monitoring complaints, and working with other agencies to solve problems faced by servicemembers.
$200 million and counting
We’ve helped return hundreds of millions into the pockets of servicemembers affected by harmful practices.
Tools and resources to use with the people you serve
Navigating the military financial lifecycle
Print and online information for servicemembers at every step of their military career and beyond.
What the CFPB is doing
Monitoring servicemember complaints
We have analyzed tens of thousands of complaints from servicemembers, veterans, and military family members to ensure we’re matching our efforts with their priorities.
Strengthening the Military Lending Act (MLA)
The Military Lending Act (MLA) was enacted in 2006 to protect servicemembers from loans with annual rates over 36 percent. In 2015, we helped the Department of Defense as it expanded the coverage of its MLA regulations.
Making student loans more affordable
Servicemembers have special options that could save them money and make it easier to pay off their student loans. We’ve worked closely with the Department of Education to ensure servicemembers get their student loan benefits.
The CFPB has recovered millions in relief for servicemembers, veterans, and military families from companies that targeted them with scams or illegal practices.