Tools and resources to use with the people you serve
We’ve gathered our tools, worksheets, handouts, and audio recordings by topic and by audience. You can use these resources with the people you serve.
You can also download the inventory of materials that are available.
Newcomers and multilingual communities
Find help for people you serve who primarily speak a language other than English.
Resources by topic
Looking for answers to help a client? Check here first. You’ll find a wealth of information and interactive tools you can use to help the people you serve with common financial issues.
Auto loans
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Comparing auto loans worksheet
Worksheet
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Take control of your auto loan
Web page
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Take control of your auto loan: A step-by-step guide
Multi-page booklet
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Shopping for your auto loan
Audio recording
Credit cards
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Act fast if you can't pay your credit cards
Client handout
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Act fast if you can't pay your credit cards (Spanish)
Client handout
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How to find the best credit card for you
Client handout
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How to find the best credit card (Spanish)
Client handout
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How to fix mistakes in your credit card bill
Client handout
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How to fix mistakes in your credit card bill (Spanish)
Client handout
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How to stop mystery credit card fees
Client handout
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How to stop mystery credit card fees (Spanish)
Client handout
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Digest: Using credit cards
Practitioner handout
Credit reports and scores
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Where to find access to a free credit score
Client handout
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Check your credit report
Client handout
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Check your credit report (Spanish)
Client handout
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Understand your credit score
Client handout
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Understand your credit score (Spanish)
Client handout
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How to rebuild your credit
Client handout
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How to rebuild your credit (Spanish)
Client handout
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Credit report rule to live by
Client handout
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Watch accounts closely when card data is hacked
Client handout
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Watch accounts closely when card data is hacked (Spanish)
Client handout
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You Have a Right to See Specialty Credit Reports
Client handout
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You have a right to see a specialty credit reports (Spanish)
Client handout
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Specialty Credit Reporting list
Practicioner guide
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Dispute an error for a minor
MS Word document
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Dispute an error for a youth who is 18 or older if the error occurred before his or her 18th birthday
MS Word document
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Dispute an error that happened at 18 or older for youth who remain in foster care until age 21
MS Word Document
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Help your kids start and maintain good credit
Client handout
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Help youth in foster care start and maintain good credit
Client handout
Debt collection
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Debt Collection Sample Letters
MS Word document
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Know your rights when a debt collector calls
Client handout
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Know your rights when a debt collector calls (Spanish)
Client handout
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Planning to become debt-free?
Client handout
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Planning to become debt-free? (Spanish)
Client handout
Money management
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Helpful shortcuts for credit card use: Ideas for financial educators
Practitioner resource
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Rules to live by: Ideas for financial educators
Practitioner resource
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Managing spending: Ideas for financial educators
Practitioner resource
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Consumer tips for managing spending
Client handout
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My spending rule to live by
Client handout
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My credit spending rule to live by
Client handout
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Digest: Managing cash flow and bill payments
Practitioner resource
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Know your overdraft options
Client handout
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Know your overdraft options (Spanish)
Client handout
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My new money goal
Client handout
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SAVED: Five steps for making financial decisions
Client handout
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SAVED: Five steps for making financial decisions (Spanish)
Client handout
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Manage your college money
Client handout
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Manage your college money (Spanish)
Client handout
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Newcomers guides to money management: Ways to pay your bills
Client handout
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Newcomers guides to money management: Ways to pay your bills (Spanish)
Client handout
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Newcomers guides to money management: Ways to receive your money
Client handout
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Newcomers guides to money management: Ways to receive your money (Spanish)
Client handout
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Unwrapping gift cards. Know the terms and avoid surprises
Client handout
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Unwrapping gift cards: Know the terms and avoid surprises (Spanish)
Client handout
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Your disaster checklist
Client handout
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Your disaster checklist (Spanish)
Client handout
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Digest: Organizing and managing finances
Practitioner resource
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Organizing and managing finances
Video
Money motivations
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Money Circle Toolkit
Practitioner resource
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Introducing the Money Circle Toolkit
Training webinar
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Friends and Family Exchanges Crisis Tool
Practitioner Resource
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Friends and Family Exchanges Consumer Worksheet
Consumer Resource
Money transfers
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Remittance transfer rule factsheet for stakeholders
Practitioner resource
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Remittance transfer rule factsheet for stakeholders (Spanish)
Practitioner resource
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Send money abroad with more confidence
Brochure
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Send money abroad with more confidence (Spanish)
Brochure
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Send money abroad with more confidence
Fact sheet
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Send money abroad with more confidence (Spanish)
Fact sheet
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Send money abroad with more confidence
Flier
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Send money abroad with more confidence (Spanish)
Flier
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Send money abroad with more confidence
Poster
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Send money abroad with more confidence
Practitioner resource
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Send money abroad with more confidence
Client handout
Mortgages
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Considering a reverse mortgage
Client handout
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Considering a reverse mortgage (Spanish)
Client handout
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Guide to closing forms
Client handout
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Have a mortgage? What you can expect under federal rules
Brochure
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Help for struggling borrowers
Practitioner resource
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How to avoid foreclosure
Client handout
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How to avoid foreclosure (Spanish)
Client handout
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Know before you owe: Mortgages
Web page
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Make the most of your mortgage checklist
Client handout
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Need help with your mortgage? Don't get scammed
Brochure
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Need help with your mortgage? Don't get scammed (Spanish)
Brochure
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Ready to buy a home?
Client handout
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Ready to buy a home? (Spanish)
Client handout
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Shopping for a mortgage
Client handout
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Shopping for a mortgage? (Spanish)
Client handout
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Should I refinance?
Client handout
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Should I refinance? (Spanish)
Client handout
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Take control to avoid foreclosure – a checklist for consumers
Client handout
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Tips for homebuyers: Make the most of the new CFPB mortgage rules
Client handout
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What the new CFPB mortgage rules mean for families and homeowners
Client handout
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Your closing checklist
Client handout
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Your home loan toolkit
Brochure
Savings and bank accounts
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My savings rule to live by
Client handout
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Keep a lid on checking account fees
Client handout
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Keep a lid on checking account fees (Spanish)
Client handout
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Moving your checking account checklist
Client handout
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Moving your checking account checklist (Spanish)
Client handout
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Consumer guide to checking account denials
Client handout
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Consumer guide to managing your checking account
Client handout
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Consumer guide to selecting a lower-risk account
Client handout
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Digest: Saving for financial shocks and emergencies
Practitioner resource
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Saving for financial shocks and emergencies
Video
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Save some and spend some
Client handout
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Save some and spend some (Spanish)
Client handout
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Checklist for opening a bank or credit union account
Client handout
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Checklist for opening a bank or credit union account (Spanish)
Client handout
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Selecting financial products and services
Client handout
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Selecting financial products and services (Spanish)
Client handout
Translated financial terms
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Glossary of English-Chinese financial terms
Practitioner resource
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Glossary of English-Spanish financial terms
Practitioner resource
Resources by audience
We create resources for audiences with specific needs to help them navigate financial decisions.
Justice-involved individuals
Formerly-incarcerated individuals face many challenges in their financial lives, such as identity theft or criminal justice debt. These resources assist people as they reenter or prepare to reenter society.
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Focus on Reentry
Your Money, Your Goals companion guide
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Protecting one’s credit while in the criminal justice system
Client handout
Native Communities
These resources are based on the wisdom of
people working in tribal governments and other organizations that serve Native
communities.
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Focus on Native Communities
Your Money, Your Goals companion guide
Newcomers
There are over 41 million immigrants in America, and some have unique needs when it comes to managing their finances. Considerations like limited English proficiency and unfamiliarity with the U.S. banking system can make it hard to navigate the financial marketplace.
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Checklist for opening an account (English)
Client handout
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Checklist for opening an account (Spanish)
Client handout
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Selecting financial products and services (English)
Client handout
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Selecting financial products and services (Spanish)
Client handout
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Ways to pay your bills (English)
Client handout
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Ways to pay your bills (Spanish)
Client handout
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Ways to receive your money (English)
Client handout
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Ways to receive your money (Spanish)
Client handout
People with disabilities
Millions of people with disabilities face significant obstacles as they go about their lives, including full participation in the mainstream financial marketplace and navigating Supplemental Security Income (SSI) benefits.
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Focus on People with Disabilities
Your Money, Your Goals companion guide
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People with Social Security disability income can still qualify for a mortgage
Blog post
Young adults
Developing good financial habits early in life can help young people plan for their future and make wise financial decisions as adults.
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How to protect vulnerable children from credit reporting problems
Blog post
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Dispute an error for a youth who is 18 or older if the error occurred before his or her 18th birthday
Client handout
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Dispute an error for a minor
Client handout
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Dispute an error that happened at 18 or older for youth who remain in foster care until age 21
Client handout
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Help young people develop money skills
Resource guide