Congressional Correspondence Related to COVID-19
These documents are CFPB’s responses to Congressional inquiries related to COVID-19.
FOIA reports, logs, and frequently requested records
We publish information about past requests to save the public time and effort. On this page you can find records that are requested a significant number of times, logs of past requests and the results of those requests, and quarterly reports from our Chief FOIA Officer.
The records on this page are provided as distributed to the requestors. Therefore, some records may not fully conform to applicable standards for use by persons with disabilities per Section 508 of the Rehabilitation Act. An accessible copy can be obtained using the contact information below. Please note: The accessible copy may be altered to meet disclosure requirements but will contain the same information presented here.
If you have a question about consumer complaint data, visit our public Consumer Complaint Database. The Web-based database allows you to filter data based on specific search criteria, or aggregate data in various ways, such as by date received, complaint type, company, company response, ZIP code, or state.
The Bureau’s FOIA Office is Open For Business
How to Reach Us
While we navigate the challenges of the COVID-19 pandemic, the Bureau’s FOIA team remains committed to transparency and responsiveness as we work to address your FOIA inquiries in a timely manner. Access to the Bureau’s headquarters building is currently restricted and Bureau staff, including the FOIA team, are on mandatory telework.
The FOIA team currently has no access to U.S. mail, overnight mail services, or fax.
As a result, our responses to mail and fax inquiries will be significantly delayed. The Bureau is working to restore the FOIA team’s access to these services.
While the Bureau is closely monitoring this situation, this change affects how we communicate with our customers. To ensure a more timely response, please contact the Bureau’s FOIA team by email. If you have recently submitted a FOIA request or FOIA appeal to the Bureau by U.S. mail, overnight mail services, or fax, please resend any documents by email so that we may assist you further.
CFPB Chief FOIA Officer Report 2020
This is the report of the CFPB Chief FOIA Officer for FY2020.
CFPB Annual FOIA Report FY2019
This report provides the statistics of CFPB FOIA requests for FY2019.
2019 Consumer Credit Card Market Report Figures
This file contains data underlying the figures contained in the Bureau’s 2019 Report entitled "The Consumer Credit Card Market," and is intended to be used in conjunction with the Report.
CFPB Annual FOIA Report FY2018
This report provides the statistics of CFPB FOIA requests for FY2018.
CFPB FOIA Log FY2019
This is the log of FOIA requests received from FY 2019 – Quarter 1.
CFPB FOIA Quarterly Reports
On a quarterly basis, the CFPB is required to report key FOIA statistics to the Department of Justice.
Bureau of Consumer Financial Protection Seal Decision and Rebranding
This record is about the
Bureau’s seal decision and rebranding emails.
CFPB Acting Director Appointment Records
This record is communications about the appointment of the Acting CFPB Director.