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Protecting older adults from fraud and financial exploitation

Losing money or possessions to scams, fraud, and exploitation can be especially devastating to older adults, who may be not be able to earn back what they’ve lost.

Resources for consumers

These consumer advisories are designed to help you make a long-term plan to protect yourself from fraud, with the help of a trusted contact or your bank.

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Action

Choosing a trusted contact person can help you protect your money

Read the consumer guide Order bulk copies  

Work with your bank or credit union to protect older adults from financial exploitation

Download the consumer advisory

Planning for diminished capacity and illness

Download the consumer advisory

Resources for caregivers and service providers

Practitioners play an important role in providing older Americans and their families with information on how to prevent fraud. These resources are designed to be shared by caregivers and service providers working with families of older Americans.

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Action

Preventing elder financial abuse: Guide for nursing homes and assisted living communities

Download the guide Order bulk copies

Preventing elder financial abuse: Guide for family and friends of people living in nursing homes and assisted living communities

Download the guide Order bulk copies

Reporting elder financial abuse: Help for family and friends of people living in nursing homes and assisted living communities

Read the bifold Download the bifold Order bulk copies

Placemats with consumer protection tips to use with older adults

Order placemats

Support your community’s fight against elder financial exploitation

Read the report

Resources for financial institutions

Financial institution staff are critical in the fight against financial exploitation as they may be one of the first to notice suspicious activity. These resources can help bankers, credit union staff, and others serve customers, clients, and members as they age.

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Actions

Financial institutions can help prevent elder financial exploitation with alerts to trusted contacts

Download the advisory Download or order the consumer guide  

Age-friendly promotional toolkit for banks

View the toolkit

Age-friendly promotional toolkit for credit unions

View the toolkit

Reporting of Suspected Elder Financial Exploitation by Financial Institutions

Read the advisory update

Suspicious Activity Reports on Elder Financial Exploitation 

Read the report

Advisory and report for financial institutions on preventing and responding to elder financial exploitation

Read the advisory and report

Interagency guidance on privacy laws and reporting financial abuse of older adults

Read the document

Memorandum on financial institution and law enforcement efforts to combat elder financial exploitation

Read the memorandum