Financial education for adults
We help you help the people you serve. For adult financial educators, the tools here show our latest thinking on consumer financial behavior and effective financial education practices.
Did you know that CFPB maintains a public that people have submitted to the CFPB about problems with financial products and services? You can use the Consumer Complaint Database to view trends, see maps, and read complaints, about financial products and services. You can also see how companies respond to consumer complaints.
Attend this free webinar to learn how the CFPB complaint process works and how you can use this public database to inform the financial education services you provide.
Reasonable Accommodations: If you will require a reasonable accommodation to attend this event, please contact CFPB_ReasonableAccommodations@cfpb.gov 72 hours prior to the start of this event.
We periodically host webinars on topics of interest to financial practitioners. Please enter your email address to receive email notifications for upcoming webinars.
Resources for financial educators
Following a rigorous research effort, the CFPB defined financial well-being and developed and tested a scale to measure it. Then, we conducted a national survey to measure financial well-being in America. Explore the resources below to find out more.
Five principles of effective financial education
The five principles build on insights about how people make financial decisions, marshalled from many fields of study, and on what we have learned about consumers’ own experiences in the financial marketplace.
Bridging the gap between a person’s intentions and their behavior can be a challenge for financial education practitioners. Our tools can help you understand and harness emotions and relationships that influence money decisions.
View our growing library of webinars or read the transcripts. Each webinar is added to the archive a few weeks after its presentation date.