Skip to main content
An official website of the United States government
(855) 411-2372
Submit a Complaint

About us

We're the Consumer Financial Protection Bureau (CFPB), a U.S. government agency that makes sure banks, lenders, and other financial companies treat you fairly.

Learn how the CFPB can help you

I received my bill this month and the payment is due the same day as usual but the bill came much later than usual. Can I get more time to pay?

Answer:

Under the law, a credit card issuer must establish procedures which are designed to ensure that statements are mailed to cardholders at least 21 days before a payment is due. 

However, sometimes there may be a delay in the delivery of mail, resulting in your statement arriving later than usual. You should call your card issuer to see if you can make special arrangements for this month.

Was this page helpful to you?

Please do not share any personally identifiable information (PII), including, but not limited to: your name, address, phone number, email address, Social Security number, account information, or any other information of a sensitive nature.

The content on this page provides general consumer information. It is not legal advice or regulatory guidance. The CFPB updates this information periodically. This information may include links or references to third-party resources or content. We do not endorse the third-party or guarantee the accuracy of this third-party information. There may be other resources that also serve your needs.