The Bureau periodically releases policy guidance, including compliance bulletins, joint-agency memoranda, and other notices and guidance to inform and advise regulated entities.
The Consumer Financial Protection Bureau has issued a statement on supervisory and enforcement practices regarding certain large loans under the regulations for Payday, Vehicle Title, and Certain High-Cost Installment Loans.
The Bureau does not intend to cite a violation in an examination or bring an enforcement action against a credit card issuer seeking to provide certain forms of relief during a phone call when the issuer does not obtain a consumer’s E-Sign consent.
The Bureau is issuing this statement to inform creditors of the Bureau’s flexible supervisory and enforcement approach during the COVID-19 pandemic regarding the timeframe within which creditors complete their investigations of consumers’ billing error notices.
This bulletin to provides guidance to lenders regarding the homeownership counseling list requirement finalized in the High-Cost Mortgage and Homeownership Counseling Amendments to the TILA (Regulation Z) and Homeownership Counseling Amendments to the RESPA Housing Counselor Amendments Final Rule (2013 HOEPA Final Rule).