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Supervisory guidance

The Bureau periodically releases policy guidance, including compliance bulletins, joint-agency memoranda, and other notices and guidance to inform and advise regulated entities.

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Published

Memorandum of Understanding with the Federal Trade Commission

This Memorandum of Understanding (“MOU”), dated as of Feb. 25, 2019, is made and entered into by the Consumer Financial Protection Bureau (“CFPB”) and the Federal Trade Commission (“FTC”). This MOU is intended to facilitate the fulfillment of the Agencies’ responsibilities in a manner consistent with the Dodd-Frank Wall Street Reform and Consumer Protection Act (“Dodd-Frank Act”).

Published

Statement on supervisory practices regarding financial institutions and consumers affected by a major disaster or emergency

The Bureau of Consumer Financial Protection (Bureau) recognizes the serious impact major disasters or emergencies have on consumers and the operations of many supervised entities. Existing laws and regulations provide supervised entities regulatory flexibility to take certain actions that can benefit consumers in communities under stress and hasten recovery. The Bureau will also consider the impact of major disasters or emergencies on supervised entities themselves when conducting supervisory activities.

Published

Statement on supervisory practices regarding financial institutions and consumers affected by Hurricanes Harvey and Irma

The Consumer Financial Protection Bureau (CFPB) is updating its statement on Hurricane Harvey to also address Hurricane Irma. The CFPB advises our supervised entities that we encourage them to work with consumers affected by Hurricanes Harvey and Irma to make use of existing regulatory flexibility where doing so would benefit consumers affected by these major disasters.