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Enforcement actions

When we take an enforcement action against an entity or person we believe has violated the law, we will post court documents and other related materials here.

The Bureau may enforce the law by filing an action in federal district court or by initiating an administrative adjudication proceeding. Administrative proceedings are conducted by an Administrative Law Judge, who holds hearings and issues a recommended decision. Proceedings are conducted in accordance with the Rules of Practice for Adjudication Proceedings .

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Date filed:

Wise US Inc.

On January 30, 2025, the Bureau issued an order against Wise US Inc., a nonbank remittance transfer provider headquartered in New York, New York.
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American Honda Finance Corporation

On January 17, 2025, the Bureau issued an order against American Honda Finance Corporation to address its violations relating to its furnishing of inaccurate consumer reporting information.
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Block, Inc.

On January 16, 2025, the Bureau issued an order against Block, Inc. (Block), a nonbank headquartered in Oakland, California which operates Cash App, a mobile payments application through which consumers can send and receive money through peer-to-peer transfers.
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Performant Recovery, Inc.

On December 9, 2024, the Bureau issued an order against Performant Recovery, Inc., to address its unlawful collection activities involving student-loan borrowers who were attempting to bring their student loans out of default.
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Navy Federal Credit Union

On November 7, 2024, the Bureau issued an order against Navy Federal Credit Union, headquartered in Vienna, Virginia.
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VyStar Credit Union

On October 31, 2024, the Bureau issued an order against Vystar Credit Union.
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Apple Inc.

On October 23, 2024, the Bureau issued an order against Apple Inc.
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Goldman Sachs Bank USA

On October 23, 2024, the Bureau issued an order against Goldman Sachs Bank USA.
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Ejudicate, Inc., d/b/a Brief

On October 10, 2024, the Bureau issued an order against Ejudicate, Inc., d/b/a Brief, a company based in Los Angeles, California.
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TD Bank, N.A.

On September 11, 2024, the Bureau issued an order against TD Bank, N.A., a national bank headquartered in Cherry Hill, New Jersey.
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New Day Financial, LLC

On August 29, 2024, the Bureau issued an order against New Day Financial, LLC (NewDay USA), a nonbank direct mortgage lender headquartered in West Palm Beach, Florida, specializing in offering refinance mortgage loans guaranteed by the United States Department of Veterans Affairs.
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Fay Servicing, LLC

On August 21, 2024, the Bureau issued an order against Fay Servicing, LLC, a residential mortgage servicer headquartered in Tampa, Florida.
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Fifth Third Bank, N.A.

On July 9, 2024, the Bureau issued an order against Fifth Third Bank, N.A., a national bank that, among other things, offers and services motor vehicle loans to consumers directly and through a variety of vehicle dealers.
Date filed:

NOVAD Management Consulting, LLC

On June 18, 2024, the Bureau issued an order against NOVAD Management Consulting, LLC. NOVAD ran a loan-servicing operation that serviced home equity conversion mortgages, or reverse mortgage loans, on behalf of the Department of Housing and Urban Development (HUD).
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Western Benefits Group, LLC

On May 20, 2024, the Bureau issued an order against Western Benefits Group, LLC, a telemarketer and seller of student-loan debt-relief services, headquartered in Pleasanton, California.
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Chime Financial, Inc.

On May 7, 2024, the Bureau issued an order against Chime Financial, Inc. (Chime), a financial-technology company that designed and services consumer banking accounts for two separate FDIC-insured “partner banks.”
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U.S. Bank National Association

On December 19, 2023, the Bureau issued an order against U.S. Bank in connection with its administration of prepaid debit cards that held unemployment insurance benefits.
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Commonwealth Financial Systems, Inc.

On December 15, 2023, the Bureau issued an order against Commonwealth Financial Systems, Inc. (Commonwealth), a Pennsylvania-based third-party debt collection company that collects past-due medical debts and furnishes information about consumers to consumer reporting agencies (CRAs).
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Atlantic Union Bank

On December 7, 2023, the Bureau issued an order against Atlantic Union Bank, a regional bank headquartered in Richmond, Virginia.
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Bank of America, N.A.

On November 28, 2023, the Bureau issued an order against Bank of America, N.A., which is a national bank headquartered in Charlotte, North Carolina with branches and ATMs located in 38 states and the District of Columbia.
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Toyota Motor Credit Corporation

On November 20, 2023, the Bureau issued an order against Toyota Motor Credit Corporation (“Toyota Credit”), which is the United States-based auto-financing arm of Toyota Motor Corporation and one of the largest indirect auto lenders in the country.


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