Resources for older adults and their families
Older adults may have unique financial concerns during the pandemic, including being targeted by scammers, experiencing separation from caregivers who help manage their money, or facing tough choices prior to and during retirement. We have resources to help.
Financial resources for older adults
Mobile and banking tips for beginners
If you’ve been on the fence about doing your banking online or through a mobile app, now is a good time to get started as financial institutions change their branch hours during the COVID-19 pandemic. We have guidance to help you get started.
Planning your finances for an uncertain future
Do you and those you care about have plans in place should one of you become unable to manage your finances? We have resources to help you plan.
Resources for financial caregivers
We’re here to help protect and manage the finances of those you care for, even if you are now separated from them.
Dealing with scams
If someone you don’t know offers to help you pick up groceries, prescriptions, and other necessary supplies, be wary. Some scammers offer to buy supplies but never return with the goods or your money.
If you’re ordering supplies online, know who you’re buying from. Online sellers may claim to have in-demand products, like cleaning, household, and medical supplies when, in fact, they don’t. Use an established delivery service or order directly from the store.
Learn about other coronavirus-related scams to avoid
What to do if you think you're being scammed
The best defense against scams is to say NO if anyone contacts you by phone, in person, by text message, or email and asks for your:
- Social Security number
- Bank account number
- Credit card information
- Medicare ID number
- Drivers license number
- Any other personally identifiable information
You can help keep those you care about from falling for a scam, regardless of their age or health status, by reporting any scams or suspected scams to the FTC.
Other federal resources
- Eldercare locator from the U.S. Administration on Aging
The eldercare locator can connect older adults and their families to services. You can also call 1-800-677-1116. - Coronavirus-related relief for retirement plans and IRAs questions and answers
This article from the IRS discusses the special rules for retirement plans and IRAs in the CARES Act.