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Resources for older adults and their families

Older adults may have unique financial concerns during the pandemic, including being targeted by scammers, experiencing separation from caregivers who help manage their money, or facing tough choices prior to and during retirement. We have resources to help.

Financial resources for older adults

Mobile and banking tips for beginners

If you’ve been on the fence about doing your banking online or through a mobile app, now is a good time to get started as financial institutions change their branch hours during the COVID-19 pandemic. We have guidance to help you get started.

See mobile and banking tips

Planning your finances for an uncertain future

Do you and those you care about have plans in place should one of you become unable to manage your finances? We have resources to help you plan.

See the steps you can take to plan your finances

Resources for financial caregivers

We’re here to help protect and manage the finances of those you care for, even if you are now separated from them.

Dealing with scams

If someone you don’t know offers to help you pick up groceries, prescriptions, and other necessary supplies, be wary. Some scammers offer to buy supplies but never return with the goods or your money.

If you’re ordering supplies online, know who you’re buying from. Online sellers may claim to have in-demand products, like cleaning, household, and medical supplies when, in fact, they don’t. Use an established delivery service or order directly from the store.

Learn about other coronavirus-related scams to avoid

What to do if you think you're being scammed

The best defense against scams is to say NO if anyone contacts you by phone, in person, by text message, or email and asks for your:

  • Social Security number
  • Bank account number
  • Credit card information
  • Medicare ID number
  • Drivers license number
  • Any other personally identifiable information

You can help keep those you care about from falling for a scam, regardless of their age or health status, by reporting any scams or suspected scams to the FTC.

Report a scam

Other federal resources