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We're the Consumer Financial Protection Bureau (CFPB), a U.S. government agency that makes sure banks, lenders, and other financial companies treat you fairly.

Learn how the CFPB can help you

Why wasn't my online payment credited to my account on the same day I made it?

Answer:

A card issuer may set reasonable cut-off time for payments, and payments received after the established cut-off time will generally be credited as of the next business day. 

The cut-off time on the payment due date generally must be no earlier than 5 p.m. (in the time zone where payments should be received).

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