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We're the Consumer Financial Protection Bureau (CFPB), a U.S. government agency that makes sure banks, lenders, and other financial companies treat you fairly.

Learn how the CFPB can help you

Can a bank or credit union refuse to open a checking account for me?

Answer:

Yes. There are a number of reasons why a bank or credit union may refuse to open a checking account.

For example:

A history of writing bad checks. Some people are listed in a database of customers who have been identified as having mishandled checking accounts in the past, which means the bank or credit union is less likely to let them open a checking account.

Failure to provide adequate identification. A bank or credit union may refuse to open a checking account for someone who cannot provide the identification that it requests.

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The content on this page provides general consumer information. It is not legal advice or regulatory guidance. The CFPB updates this information periodically. This information may include links or references to third-party resources or content. We do not endorse the third-party or guarantee the accuracy of this third-party information. There may be other resources that also serve your needs.