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Consumer Snapshot: Tenant Background Checks

Renting a home is increasingly costly and challenging for many. Landlords often use a prospective renter’s application fee to purchase a tenant screening report, also known as a tenant background check, from a tenant screening company or through a property management company. Tenant screening reports can make a would-be renter’s path even more costly and challenging. This bulletin outlines difficulties prospective renters encountered in connection with a landlord’s use of a tenant screening report, based on complaints submitted to the Consumer Financial Protection Bureau (CFPB) and CFPB-commissioned qualitative research.

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Consumer Snapshot: Tenant Background Checks