Worried about mortgage payments? Get the help you’re entitled to.
During the coronavirus pandemic, it has been hard for millions of homeowners to keep up with their mortgage payments. If that sounds like you, under the CARES Act you can ask for help.
Talk to your mortgage servicer
Your mortgage servicer is the company you send your mortgage payments to each month. Call your servicer at the number on your statement. Or, if you’re already behind and your servicer is calling you—pick up the phone. Tell your servicer why you can’t make your monthly payment and ask them for help avoiding foreclosure.
Get expert help from a counselor
For help talking to your mortgage servicer or understanding your options, contact a HUD-approved housing counseling agency in your area. Counselors can develop a tailored plan of action and help you work with your mortgage company, at no cost to you.
Visit consumerfinance.gov/mortgagehelp or call the CFPB at (855) 411-CFPB (2372) to find a HUD-approved housing counselor.
Steer clear of scams
Scam artists try to take advantage of homeowners who get into trouble by charging lots of money—even thousands of dollars—for false promises of help. You should not have to pay anyone to help you avoid foreclosure. The help you need may be available at no cost to you from your servicer, or through a HUD-approved housing counseling agency.