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Protecting your finances during the Coronavirus Pandemic

The CFPB is committed to providing consumers with up-to-date information and resources to protect and manage their finances during this difficult time as the situation evolves.

Federal, state, and local governments are working to respond to the growing public health threat of coronavirus, or COVID-19.

Communities continue to announce the temporary closure of businesses, schools and other public facilities or events. While these actions are necessary steps to help reduce exposures, it may bring financial uncertainty for many people who could experience a loss of income due to illness or workplace closures.

The CFPB and other financial regulators have encouraged financial institutions to work with their customers to meet their community needs.

Latest article: Supervisory work continues

We are committed to protecting consumers through our supervisory work while working to ensure the health and safety of our remote examination staff and employees of our supervised institutions.

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Financial resources for consumers

If you are facing financial difficulties as a result of the pandemic, we have resources to protect and manage your finances.

Last updated
Description
4/01/2020
Supervisory work continues with a commitment to protecting consumers
We are committed to protecting consumers through our supervisory work while working to ensure the health and safety of our remote examination staff and employees of our supervised institutions.

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3/31/2020
Mortgage relief options
If you can’t make your mortgage payments because of the coronavirus, start by understanding your options and reaching out for help.
3/27/2020
Beware of scams
Recognize and prevent fraud and scams during the coronavirus pandemic.
3/27/2020
Student loans
Federally-held student loan payments are postponed and interest has been waived. Learn what that means for your loans.
3/20/2020

Tips for financial caregivers
Learn about ways to connect with someone whose money you help manage while observing virus prevention tactics like social distancing and quarantines.
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3/20/2020
Dealing with debt: Tips to help ease the impact
We have resources you can use to address issues related to debt collection during the coronavirus pandemic. 
3/19/2020
Protecting your credit
Your credit reports and scores play an important role in your future financial opportunities. Learn how to manage and protect your credit during the COVID-19 (coronavirus) pandemic.
3/17/2020
Submitting a complaint if you're having a problem with a financial product or service
We’ve built a robust and technologically forward complaint process that handles approximately 30,000 complaints every month. Even in these challenging times, we are ready to send your complaints to companies to help you get the response you need.
3/16/2020
Protect yourself financially
As Americans prepare for the possible spread of the coronavirus or COVID-19, here are resources to protect yourself financially.

Press releases from CFPB

Last updated
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3/26/2020
Federal Agencies Encourage Banks, Savings Associations, and Credit Unions to Offer Responsible Small-Dollar Loans to Consumers and Small Businesses Affected by COVID-19
Five federal financial regulatory agencies issued a joint statement encouraging banks, savings associations, and credit unions to offer responsible small-dollar loans to consumers and small businesses in response to COVID-19.
3/26/2020
CFPB Provides Flexibility During COVID-19 Pandemic
The Consumer Financial Protection Bureau announced that it is providing needed flexibility to enable financial companies to work with customers in need as they respond to the COVID-19 pandemic. 
3/26/2020
Director Kraninger Remarks During Financial Stability Oversight Council Meeting
During this challenging time for our nation and the world, the Consumer Financial Protection Bureau is diligently working to protect consumers in the financial services marketplace and providing Americans with much needed peace of mind.
3/24/2020
Media Advisory: Consumer Financial Protection Bureau Resources for Consumers During COVID-19 Pandemic
The Consumer Financial Protection Bureau (Bureau) has recently released several resources to help consumers take steps to protect their finances during the COVID-19 pandemic, including how to avoid financial scams and submit complaints to the Bureau.

Financial resources from other government agencies

Other government agencies are offering financial guidance to help you protect and manage your finances during the coronavirus pandemic.

Description
Action
Department of Education, Federal Student Aid
Department of Labor
DOL, State Unemployment Benefits 
FDIC
FHFA mortgage updates
Federal Reserve
FTC scams
HUD information
NCUA
Small Business Administration
U.S. Securities and Exchange Commission
Social Security Administration