Ana: Debts you don’t owe
Ana received letters in the mail requesting she pay over $30,000 in homeowners fees, fees she had already paid.
Kathi: Making informed mortgage decisions
After moving to a new city, Kathi used “Buying a House” to help her make informed mortgage choices during her journey to a new home.
Danieshia: Threatened with jail
After losing her job, Danieshia explains that she was unable to pay her debts and soon found herself being threatened with jail by a debt collector.
Dani: Struggling to repay student debt
Dani was struggling to make ends meet and manage her student loan repayments, until she contacted the CFPB.
Captain Jamison: Trouble with mortgage lenders
When a servicemember couldn’t get anywhere with his mortgage lender, Captain Jamison helped him submit a complaint.
Jorge: Credit reporting errors
More than ten years after filing for bankruptcy, Jorge found that the bankruptcy was still showing up on his credit report. After getting nowhere with the credit reporting agency, Jorge reached out to the CFPB.
Leah: Repaying student loans
Leah was struggling to keep up with her student loan debt, until she learned that she had options with the “Paying for College” repayment tool.
Higinio: Credit card errors
After closing a credit card, Higinio was continually charged for debts he had already paid. Three years and hundreds of dollars later he decided to take action.
William: Not my debt
William told us that debt collectors requested that he pay $8,000 for a debt he never owed, ruining his credit in the process.
Bernadette: Unwanted contact
Bernadette told us that a collection agency left her a message at work. Shortly thereafter, she says the collection agency contacted her dad, sisters, and a friend.
Navid: Applying for a mortgage can be complicated
After losing $12,000 applying for a mortgage for a new home, Navid learned he could submit a complaint to the CFPB from an unlikely source.
Harry and Ari: Struggling with an auto loan
Harry spoke up when he noticed his son struggling with a car loan; he ended up helping thousands of servicemembers.
Venida: Credit reporting
After finding a $7,000 charge on her credit report, Venida took action and submitted a complaint.
Debbie: Excessive contact
Debbie told us that she was frustrated by the amount of calls she received about a debt she didn’t understand.