Do auto and homeowners insurance companies share my information about claims and policies?
Yes. There are specialty consumer reporting agencies that collect information about the insurance claims you have made on your property and casualty insurance policies, such as your homeowners and auto policies. They may also collect driving records.
Insurance companies use information in these reports to choose the types of policies they offer you and the premiums you pay.
Just like with the big three consumer reporting agencies – Experian, Equifax, and TransUnion – you can get free copies of your reports every 12 months from many of the specialty consumer reporting agencies. Other specialty consumer reporting agencies may be able to charge you a fee for your report.
Keep in mind that not every agency will have information on everyone. You have to request the reports individually from each reporting agency. We’ve put together a list of some of these specialty consumer reporting agencies, along with some information about how you can obtain copies of your reports.
A consumer reporting agency, including a specialty agency, must also give you a free copy of your consumer report upon request if you have received an “adverse action” notice.
Example: Let’s say an insurance company turns you down for a homeowners insurance policy based on a consumer report. This is an example of an “adverse action.” The insurance company must provide you with an “adverse action” notice that includes the name and contact information of the consumer reporting agency from which the insurance company got the consumer report.
You have the right to get a free report from the consumer reporting agency identified in an “adverse action” notice. Review the report to see what information the consumer reporting agency has on file about your insurance history. You can then ask for corrections of any errors in the report.
Check your reports before you shop or if you have been denied coverage or offered coverage with higher premiums in the past. You should check your reports to make sure they do not contain mistakes. If they do, you can ask for corrections of any errors in the report.
Ask CFPB provides general consumer information. It is not legal advice or regulatory guidance. The CFPB updates this information periodically.
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