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What is identity theft?

Identity theft occurs when someone steals your identity to commit fraud.

Stealing your identity could mean using personal information without your permission, such as:

  • Your name
  • Social Security number
  • Credit card number

Identity thieves may rent apartments, get credit cards, or start other accounts in your name. You may not find out about the theft until you review your credit report or a credit card statement and notice accounts you didn’t open, charges you didn’t make, or until you’re contacted by a debt collector.

Still having trouble with a credit reporting company?

Companies can usually answer questions unique to your situation and more specific to the products and services they offer. If you have a complaint, tell us about your issue—we’ll forward your issue to the company, give you a tracking number, and keep you updated on the status of your complaint.

Learn how the complaint process works