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My auto loan paperwork said the extended warranty was optional but I was told that I was required to purchase an extended warranty to get the promotional interest rate. Do I have to purchase it?

If the paperwork says the warranty is optional, the dealer can’t require you to purchase it.

If you believe that your dealer has misrepresented the terms of an agreement, you may file a complaint with the Federal Trade Commission  and your state attorney general  or state consumer protection office . Also, you may want to consider contacting a private attorney for assistance.

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Submit a complaint

We’ll forward your issue to the company, give you a tracking number, and keep you updated on the status of your complaint.

Submit a complaint

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