I was sending money to another country and the receipt I received said some of the fees were estimates. What does that mean?
Federal law lets remittance transfer providers estimate some of the figures on the forms they provide.
If figures are estimated, they must be identified as estimates. Federal law limits how a remittance transfer provider may estimate certain figures. If you think an estimate is wrong, ask the provider.
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Submit a complaint
We’ll forward your issue to the company, give you a tracking number, and keep you updated on the status of your complaint.