I started to apply for a payday loan but changed my mind and did not finish the application. The lender deposited the money into my account anyway, without my permission. What can I do?

A lender should not deposit funds into your account without your permission. You typically give permission by signing a loan document or agreeing to the loan through a form on a website. Contact your state regulator or attorney general to lodge a complaint and see if they can assist you. You can also submit a complaint with the CFPB online or by calling 1-855-411-CFPB (2372).

Also talk to your bank or credit union to determine how to return the unwanted funds to the lender.

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