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We're the Consumer Financial Protection Bureau (CFPB), a U.S. government agency that makes sure banks, lenders, and other financial companies treat you fairly.

Learn how the CFPB can help you

Am I allowed to negotiate the terms and costs of my mortgage at closing?


Yes. You can always negotiate the terms of the mortgage loan up until you sign on the dotted line. However, your lender or the seller can refuse to agree to any changes.

It’s usually easier to negotiate the fees charged by your lender than it is to negotiate third-party fees.

You should always ask questions about fees and rates throughout the whole process. You can ask the settlement officer, lender or closing attorney. Ask about anything that you don’t understand. This is particularly the case with fees and rates. You should know why you are paying everything you are paying. Make sure you take a list with phone numbers of all of the people involved with your closing (settlement officer, loan officer, closing attorney, real estate agent) in case you have any questions at any time during the closing process.

Here are some tips to think about to help review lender fees:

  • Ask for a justification for each lender-charged fee.
  • If the lender charges an underwriting fee as well as a processing fee, ask for details of those services. You may find a fee that can be waived or reduced.
  • Recognize that some items can’t be negotiated. The following items are imposed by governmental authorities:
    • Taxes
    • City and county stamps
    • Recording fees

Other items are paid to third parties, and may be more difficult to negotiate. These are fees the lender has paid for, usually at a set price.

  • Appraisal fee
  • Credit report fee
  • Tax service fees
  • Flood certification fees

Your lender may also require that you make payments into the escrow account to build up a reserve and cover future payments of taxes and insurance.  

If you have a problem with your mortgage closing process, you should discuss the problem with your lender. You can also submit a complaint to the CFPB online or by calling (855) 411-CFPB (2372). We’ll forward your complaint to the lender and work to get you a response, generally in 15 days.

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The content on this page provides general consumer information. It is not legal advice or regulatory guidance. The CFPB updates this information periodically. This information may include links or references to third-party resources or content. We do not endorse the third-party or guarantee the accuracy of this third-party information. There may be other resources that also serve your needs.