The CFPB announced the launch of a public inquiry into student loan servicing practices, and unveiled an enhanced version of its Repay Student Debt online tool for borrowers.
|–||Opening Remarks||Zixta Martinez, Associate Director of External Affairs, Consumer Financial Protection Bureau|
|–||Remarks by CFPB Director||Richard Cordray, Director, CFPB|
|–||Panelist Remarks and Discussion||Justin Draeger, President/CEO, National Association of Student Financial Aid Administrators; Timothy Fitzgibbon, Senior VP, National Council of Higher Education Resources; Dick George, President/CEO, Great Lakes Higher Education Corporation; Chuck Knepfle, Director of Financial Aid, Clemson University; Deanne Loonin, Student Loan Borrower Assistance Project Director, National Consumer Law Center; Jen Wang, Policy Director, Young Invincibles|
|–||Audience Testimony||Open Microphone for public participation|