Field hearing on student debt in Milwaukee, WI

Director Richard Cordray announced that the Bureau is launching a public inquiry into student loan servicing practices that can make paying back loans a stressful or harmful process for borrowers. The issues that the Bureau is seeking information on include: industry practices that create repayment challenges, hurdles for distressed borrowers, and the economic incentives that may affect the quality of service. The CFPB also re-launched an enhanced version of its Repay Student Debt online tool to help borrowers figure out their options for affordable repayment.

Updated AUG 08, 2023

Milwaukee, WI

Wisconsin Center 400 W Wisconsin Avenue Milwaukee, WI

MAY 14, 2015 @ 10:00 AM EDT

The CFPB announced the launch of a public inquiry into student loan servicing practices, and unveiled an enhanced version of its Repay Student Debt online tool for borrowers.

Agenda

Time	Agenda	Speakers
10:00 AM – 10:05 AM	Opening Remarks	Zixta Martinez, Associate Director of External Affairs, Consumer Financial Protection Bureau
10:05 AM – 10:30 AM	Remarks by CFPB Director	Richard Cordray, Director, CFPB
10:30 AM – 10:15 AM	Panelist Remarks and Discussion	Justin Draeger, President/CEO, National Association of Student Financial Aid Administrators; Timothy Fitzgibbon, Senior VP, National Council of Higher Education Resources; Dick George, President/CEO, Great Lakes Higher Education Corporation; Chuck Knepfle, Director of Financial Aid, Clemson University; Deanne Loonin, Student Loan Borrower Assistance Project Director, National Consumer Law Center; Jen Wang, Policy Director, Young Invincibles
11:15 AM – 12:00 PM	Audience Testimony	Open Microphone for public participation