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CFPB Financial Education Exchange (CFPB FinEx)

CFPB FinEx is a place where financial educators, practitioners, counselors, researchers, and others can share information and best practices, learn from one another, advance their work, and see what CFPB is doing to help consumers.

Explore our training webinars to help you improve your practice, as well as our tools and resources that you can share with clients.

Webinar archive

Date Description Action

November 16, 2023

Financial Well-Being by State in 2021

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November 8, 2023

Paying for college: Federal resources for higher education

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October 26, 2023

Medical Billing and Debt Collection Among Older Adults

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April 18, 2023

Spotting and avoiding financial fraud

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March 29, 2023

Our latest financial well-being research and how to apply it

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February 23, 2023

Black banking: Past, present, and future

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January 26, 2023

Demystifying business credit

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November 17, 2022

Using the CFPB Consumer Complaint Database

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September 15, 2022

Borrower’s rights
Credit and housing rights
Financial products and identity theft rights
How to submit a complaint or tell your story

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August 23, 2022 

Credit history and scores
Getting and reviewing credit reports and scores
Disputing errors and submitting complaints
Common issues and making referrals 

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July 28, 2022

Medical debt in the United States

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February 2, 2022 

Unpacking the Black wealth gap, part 2 

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December 16, 2021 

Protecting against and recovering from identity theft and scams 

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December 1, 2021

Help your students map their money journey 

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October 21, 2021

Tips to help your clients get smart about credit – Fair Lending 

Tips to help your clients get smart about credit – Credit Building 

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September 23, 2021 

Making ends meet: the early impact of COVID-19 on consumer finances  

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August 18, 2021 

Helping clients who are experiencing housing insecurity 

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May 20, 2021 

New resources for older Americans 

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April 29, 2021

Money Smart for Young People

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April 7, 2021

Building and maintaining your credit during the coronavirus pandemic

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March 31, 2021

Understanding the women’s wealth gap

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March 25, 2021

Strategies for paying for college

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Feb. 25, 2021

Resources for working with servicemembers and veterans

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Feb. 23, 2021

Unpacking the Black Wealth Gap - Historical Lessons of Credit Discrimination 

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Dec. 17, 2020

Identity theft and coronavirus scams

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Nov. 12, 2020

Managing Someone Else’s Money: Help for financial caregivers

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May 19, 2020

Multi-lingual Resources Webinar

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April 9, 2020

Dealing with financial stress and anxiety during COVID-19

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Sept. 24, 2019

Youth Financial Education Research Priorities 

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Aug. 29, 2019

Money Circle Toolkit

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Aug. 22, 2019

Student Debt

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Jul. 31, 2019

Misadventures of Money Management (MiMM) 

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June 27, 2019

Disaster Preparedness and Liquid Savings

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May 16, 2019

Avoiding Wire Fraud in the Mortgage Closing Process

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Apr. 23, 2019

Your Money, Your Goals – Part Four

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Apr. 18, 2019

Financial Education Resources for Community Colleges as Rural Hubs (Students)

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Apr. 16, 2019

Your Money, Your Goals Part III

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Apr. 11, 2019

Measuring Financial Well-Being: Certified Financial Planners

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Self-Scored Assessment

Apr. 9, 2019

Your Money, Your Goals Part II

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Apr. 2, 2019

Your Money, Your Goals Part I

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Mar. 21, 2019

Financial Education Resources for Veterans

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Mar. 21, 2019

Key Personal Strategies for Serving Youth in Foster Care

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Mar. 14, 2019

Financial Success After Prison

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Feb. 21, 2019

Financial Education Resources for Young People (Students)

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Feb. 21, 2019

Teaching Youth Financial Capability

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Jan. 31, 2019

Financial Well-Being Toolkit

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Jan. 17, 2019

Financial Education Resources for Community Colleges (Students)

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Jan. 10, 2019

Credit Reports II

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Dec. 17, 2018

Credit Reports I

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Dec. 13, 2018

Paying Bills

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Nov. 29, 2018

Webinar on scams with OSA and OA

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Nov. 20, 2018

Measuring Financial Well-Being: Step-by-Step Implementation for Employers

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October 2018

Credit Freezes, Credit Scores and Identify Theft Webinar

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September 2018

Financial Well-Being pathways report and skill scale release

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August 2018

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July 2018

Virtual currencies basics

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May 2018

Your Money, Your Goals resources

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April 2018

Measuring youth financial capability

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February 2018

Fraud prevention for older adults

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October 2017

Financial well-being national survey results

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September 2017

Disaster recovery and preparedness

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August 2017

Workplace financial wellness

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July 2017

Youth financial literacy and savings behavior

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June 2017

Principles for effective financial education

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May 2017

Tools and resources for servicemembers and veterans

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April 2017

Credit scores and reports

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March 2017

Managing spending

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February 2017

Debt collection resources

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January 2017

Light-touch financial education on credit card debt

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December 2016

Libraries as a financial education resource

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November 2016

Helping youth to build financial capability

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October 2016

Financial coaching

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September 2016

Financial education programs serving immigrant communities

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September 2016

CFPB Financial Education Exchange National Conference

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July 2016

Federal financial education resources

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May 2016

Financial rules to live by

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April 2016

Evidence-based insights: tips for strengthening financial education curriculum

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March 2016

Money as You Grow

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February 2016

Financial caregivers tools and resources

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January 2016

Measuring financial well-being

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November 2015

Owning a Home

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September 2015

Tax time savings

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August 2015

Your Money, Your Goals toolkit

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July 2015

Consumer complaints

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June 2015

Credit reports

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May 2015

Financial well-being

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Some of the recordings contain sound fluctuations that occurred when the files were converted to alternate file formats for publishing. We have attached a transcript for each recording that can be used in conjunction with viewing the presentation or as a quick way to obtain the content of the webinar in the event that you find the sound fluctuations too distracting. We apologize for any inconvenience this may cause and are continuing to seek ways to improve the sound quality of these recordings.