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Enforcement actions

When we take an enforcement action against an entity or person we believe has violated the law, we will post court documents and other related materials here.

The Bureau may enforce the law by filing an action in federal district court or by initiating an administrative adjudication proceeding. Administrative proceedings are conducted by an Administrative Law Judge, who holds hearings and issues a recommended decision. Proceedings are conducted in accordance with the Rules of Practice for Adjudication Proceedings .

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239 filtered results
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Cottonwood Financial, Ltd., d/b/a Cash Store

On April 1, 2020, the Consumer Financial Protection Bureau issued a consent order against Cottonwood Financial, Ltd., which does business under the name Cash Store.

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Fifth Third Bank, National Association

On March 9, 2020, the Consumer Financial Protection Bureau filed a lawsuit in federal district court in the Northern District of Illinois against Fifth Third Bank, National Association.

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Candy Kern-Fuller, Howard Sutter III, and Upstate Law Group LLC

On February 20, 2020, the Consumer Financial Protection Bureau, the South Carolina Department of Consumer Affairs, and the State of Arkansas Attorney General Leslie Rutledge filed a lawsuit in federal district court in the District of South Carolina against Candy Kern-Fuller, Howard Sutter III, and Upstate Law Group LLC.

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Citizens Bank, N.A.

On January 30, 2020, the Consumer Financial Protection Bureau filed a complaint in federal court in the District of Rhode Island against Citizens Bank, N.A.

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USA Service Finance, LLC

On November 25, 2019, the Consumer Financial Protection Bureau issued a consent order against Edmiston Marketing, LLC, also known as Easy Military Travel; and Brandon Edmiston, the owner and operator of Easy Military Travel.

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Sterling Infosystems, Inc.

On November 22, 2019, the Consumer Financial Protection Bureau filed a proposed stipulated judgment with Sterling Infosystems, Inc., a consumer reporting agency headquartered in New York. 

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Consumer Advocacy Center Inc., d/b/a Premier Student Loan Center; True Count Staffing Inc., d/b/a SL Account Management; Prime Consulting LLC, d/b/a Financial Preparation Services; Albert Kim; Kaine Wen; and Tuong Nguyen

On October 21, 2019, the Consumer Financial Protection Bureau filed a complaint and sought a temporary restraining order and preliminary injunction in federal court in the Central District of California against Consumer Advocacy Center Inc., d/b/a Premier Student Loan Center (Premier); True Count Staffing Inc., d/b/a SL Account Management (True Count); Prime Consulting LLC, d/b/a Financial Preparation Services (Prime); Albert Kim; Kaine Wen; and Tuong Nguyen (aka Tom Nelson).

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