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FOIA reports, logs, and frequently requested records

We publish information about past requests to save the public time and effort. On this page you can find records that are requested a significant number of times, logs of past requests and the results of those requests, and quarterly reports from our Chief FOIA Officer.

The records on this page are provided as distributed to the requestors. Therefore, some records may not fully conform to applicable standards for use by persons with disabilities per Section 508 of the Rehabilitation Act. An accessible copy can be obtained using the contact information below. Please note: The accessible copy may be altered to meet disclosure requirements but will contain the same information presented here.

If you have a question about consumer complaint data, visit our public Consumer Complaint Database. The Web-based database allows you to filter data based on specific search criteria, or aggregate data in various ways, such as by date received, complaint type, company, company response, ZIP code, or state.

The Bureau’s FOIA Office is Open For Business

How to Reach Us

While we navigate the challenges of the COVID-19 pandemic, the Bureau’s FOIA team remains committed to transparency and responsiveness. To receive a faster response, please contact the Bureau’s FOIA team by email.

Update on access to U.S. mail, overnight mail, and fax services

The FOIA team currently has limited access to U.S. mail and overnight mail services and is no longer accepting fax communications. Limited access means that our responses to mail inquiries may be delayed.

Beginning July 20, 2020, the FOIA team has resumed its acceptance of FOIA requests by mail. If prior to that date, you submitted a FOIA request or appeal to the Bureau by U.S. mail, overnight mail services, or fax and have not received an acknowledgement of receipt by the Bureau, we recommend resubmitting or following up by email to confirm receipt.

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Congressional Correspondence 2013

This is the frequently requested Congressional Correspondence sent and received from the CFPB in 2013.