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Enforcement actions

When we take an enforcement action against an entity or person we believe has violated the law, we will post court documents and other related materials here.

The Bureau may enforce the law by filing an action in federal district court or by initiating an administrative adjudication proceeding. Administrative proceedings are conducted by an Administrative Law Judge, who holds hearings and issues a recommended decision. Proceedings are conducted in accordance with the Rules of Practice for Adjudication Proceedings .

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All Financial Services, LLC

The Consumer Financial Protection Bureau (CFPB) took action against three reverse mortgage lenders, All Financial Services, Flagship Financial Group and American Preferred Lending for misleading consumers with advertisements implying U.S. government approval of their products. 

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Flagship Financial Group, LLC

CFPB took action against three reverse mortgage lenders, All Financial Services, Flagship Financial Group and American Preferred Lending, for misleading consumers with advertisements implying U.S. government approval of their products.

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NewDay Financial, LLC

The Bureau took action against NewDay Financial, LLC for deceptive mortgage advertising and kickbacks. 

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Continental Finance Company, LLC

CFPB ordered Continental Finance Company LLC, a subprime credit card company based in Delaware, to refund an estimated $2.7 million to approximately 98,000 consumers who were charged illegal credit card fees.

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JPMorgan Chase Bank, N.A.

CFPB and the Maryland Attorney General took action against Wells Fargo and JPMorgan Chase for an illegal marketing-services-kickback scheme they participated in with Genuine Title, a now-defunct title company.

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Wells Fargo Bank, N.A.

CFPB and the Maryland Attorney General took action against Wells Fargo and JPMorgan Chase for an illegal marketing-services-kickback scheme they participated in with Genuine Title, a now-defunct title company.

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Sprint Corporation

The Bureau filed proposed orders in federal courts against Sprint and Verizon which, if approved, would provide $120 million in redress to wireless customers who were illegally billed hundreds of millions of dollars in unauthorized third-party charges.

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Union Workers Credit Services, Inc.

The Consumer Financial Protection Bureau (CFPB) is suing a Texas-based company, Union Workers Credit Services, for deceiving consumers into paying fees to sign up for a sham credit card.

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Student Loan Processing.US, and James Krause

The Consumer Financial Protection Bureau (CFPB) took action to put an end to two student “debt relief” scams that illegally tricked borrowers into paying upfront fees for federal loan benefits.

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DriveTime Automotive Group, Inc. and DT Acceptance Corp

CFPB took action against a “buy-here, pay-here” car dealer. DriveTime must pay $8,000,000 as a civil money penalty, end its unfair debt collection tactics, fix its credit reporting practices, and arrange for harmed consumers to obtain free credit reports.

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Franklin Loan Corporation

CFPB ordered a California mortgage lender, Franklin Loan Corporation, to pay $730,000 for giving its employees illegal bonuses for steering consumers into loans with higher interest rates.

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Lighthouse Title, Inc.

CFPB ordered Lighthouse Title, a Michigan title insurance agency, to pay $200,000 for illegal quid pro quo referral agreements.

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Flagstar Bank, F.S.B.

CFPB took action against Michigan-based Flagstar Bank for violating the CFPB’s new Mortgages rules by illegally blocking borrowers’ attempts to save their homes.

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U.S. Bank National Association

The Bureau ordered U.S. Bank to provide an estimated $48 million in relief to consumers harmed by illegal billing practices. 

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USA Discounters, Ltd.

CFPB took action against a servicemember fee scam run by USA Discounters, Ltd., a company that operates a chain of retail stores near military bases and offers financing for purchases.

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