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Enforcement actions

When we take an enforcement action against an entity or person we believe has violated the law, we will post court documents and other related materials here.

The Bureau may enforce the law by filing an action in federal district court or by initiating an administrative adjudication proceeding. Administrative proceedings are conducted by an Administrative Law Judge, who holds hearings and issues a recommended decision. Proceedings are conducted in accordance with the Rules of Practice for Adjudication Proceedings .

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Citibank, N.A.

The Bureau took two separate actions against Citibank for illegal debt sales and debt collection practices. In this action, the CFPB ordered Citibank to...
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Toyota Motor Credit Corporation

The Bureau and Department of Justice (DOJ) resolved an action with Toyota Motor Credit Corporation, under which Toyota Motor Credit will change its pricing...
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Y King S Corp., d/b/a Herbies Auto Sales

The Bureau took action against Herbies Auto Sales, a buy-here pay-here used car dealer, for abusive financing schemes, hiding auto finance charges and...
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Eric V. Sancho d/b/a Lead Publisher

CFPB took action against Eric V. Sancho, who operated a company called Lead Publisher that sold leads to fraudulent debt collectors without regard for how...
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Collecto, Inc. d/b/a EOS CCA

CFPB filed a federal complaint against EOS CCA (EOS), a Massachusetts debt collection firm, for reporting and collecting on old cellphone debt that...
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Clarity Services, Inc., and Timothy Ranney

CFPB took action against a nationwide credit reporting company, Clarity Services, Inc., and its owner, Tim Ranney, for illegally obtaining consumer credit...
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Fifth Third Bank

The CFPB took action against Fifth Third Bank for discriminatory auto loan pricing.
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Fifth Third Bank

The CFPB took action against Fifth Third for deceptive marketing of credit card add-on products. The action requires the bank to provide an estimated $3...
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Hudson City Savings Bank, F.S.B.

The Bureau and the Department of Justice (DOJ) announced a joint action against Hudson City Savings Bank for discriminatory redlining practices that denied...
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Portfolio Recovery Associates, LLC

On September 9, 2015, the Bureau issued an order against Portfolio Recovery Associates (PRA), one of the two largest debt buyers in the country.
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Springstone Financial, LLC

CFPB has ordered Springstone Financial, LLC to provide $700,000 in relief to victims of deceptive credit enrollment tactics.
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Residential Credit Solutions, Inc.

CFPB took action against Residential Credit Solutions, Inc. for blocking consumers’ attempts to save their homes from foreclosure.