General Information Services, Inc., and e-Backgroundchecks.com, Inc.
CFPB took action against General Information Services and its affiliate, e-Background-checks.com, Inc. (BGC), two of the largest employment background...
Enforcement actions
When we take an enforcement action against an entity or person we believe has violated the law, we will post court documents and other related materials here.
The Bureau may enforce the law by filing an action in federal district court or by initiating an administrative adjudication proceeding. Administrative proceedings are conducted by an Administrative Law Judge, who holds hearings and issues a recommended decision. Proceedings are conducted in accordance with the Rules of Practice for Adjudication Proceedings .
Security National Automotive Acceptance Company, LLC.
CFPB filed a lawsuit against an auto loan company, Security National Automotive Acceptance Company, for aggressive debt collection tactics against...
Westlake Services, LLC, d/b/a Westlake Financial Services. LLC, and Wilshire Consumer Credit, LLC, d/b/a as Wilshire Commercial Capital, LLC
CFPB took action against an indirect auto finance company and its auto title lending subsidiary for pressuring borrowers using illegal debt collection tactics.
Fifth Third Bank
The CFPB took action against Fifth Third Bank for discriminatory auto loan pricing.
Fifth Third Bank
The CFPB took action against Fifth Third for deceptive marketing of credit card add-on products. The action requires the bank to provide an estimated $3...
Hudson City Savings Bank, F.S.B.
The Bureau and the Department of Justice (DOJ) announced a joint action against Hudson City Savings Bank for discriminatory redlining practices that denied...
Portfolio Recovery Associates, LLC
On September 9, 2015, the Bureau issued an order against Portfolio Recovery Associates (PRA), one of the two largest debt buyers in the country.
Encore Capital Group, Inc., Midland Funding, LLC, Midland Credit Management, Inc. and Asset Acceptance Capital Corp.,
CFPB took action against Encore Capital Group for using deceptive tactics to collect bad debts.
Pension Funding, LLC; Pension Income, LLC; Steven Covey; Edwin Lichtig; and Rex Hofelter
The Bureau and the New York Department of Financial Services (NYDFS) filed a lawsuit in federal court against two companies, Pension Funding, LLC and...
Springstone Financial, LLC
CFPB has ordered Springstone Financial, LLC to provide $700,000 in relief to victims of deceptive credit enrollment tactics.
Orion Processing, LLC d/b/a World Law Processing, World Credit Repair and World Law Debt et al.
The Bureau announced that it has obtained a preliminary injunction against World Law Group and its senior leaders for running a debt-relief scheme that...
RBS Citizens Financial Group, Inc. ( N/K/A) Citizens Financial Group, Inc.), RBS Citizens, N.A. ( N/K/A Citizens Bank, N.A.), and Citizens Bank of Pennsylvania
CFPB, the Federal Deposit Insurance Corporation (FDIC), and the Office of the Comptroller of the Currency (OCC) took action against Citizens Bank for...
NDG Financial Corp., Northway Financial Corp., Ltd., Northway Broker, Ltd. Et al.
The CFPB filed a proposed settlement with NDG Financial Corp., Northway Financial Corp., Ltd., Northway Broker, Ltd. Et al.
Residential Credit Solutions, Inc.
CFPB took action against Residential Credit Solutions, Inc. for blocking consumers’ attempts to save their homes from foreclosure.
Paymap, Inc.
CFPB took action today against Paymap Inc. and LoanCare, LLC for deceiving consumers with advertisements for a mortgage payment program that promised tens...
LoanCare LLC.
CFPB took action today against Paymap Inc. and LoanCare, LLC for deceiving consumers with advertisements for a mortgage payment program that promised tens...
Student Financial Aid Services, Inc.
The CFPB filed a complaint and proposed consent order in federal court against Student Financial Aid Services, Inc. for illegal sales and billing practices.
Discover Bank, the Student Loan Corporation, and Discover Products, Inc.
CFPB took action against Discover Bank and its affiliates for illegal private student loan servicing practices.
Citibank, N.A.; Department Stores National Bank; and Citicorp Credit Services, Inc. (USA)
CFPB has ordered Citibank, N.A. and its subsidiaries to provide an estimated $700 million in relief to eligible consumers harmed by illegal practices...
American Honda Finance Corporation
The Bureau and Department of Justice (DOJ) resolved an action with American Honda Finance Corporation that will put new measures in place to address...
Chase Bank, USA N.A. and Chase BankCard Services, Inc.
Bureau and Attorneys General in 47 states and the District of Columbia took action against JPMorgan Chase for selling bad credit card debt and illegally...
Intersections, Inc.
CFPB took action against two credit card add-on product vendors – Affinion Group Holdings, Inc., Affinion's affiliated companies, and Intersections Inc. –...
Affinion Group Holdings, Inc., Affinion Group Inc., Affinion Group, LLC, et al.
The Bureau took action against two credit card add-on product vendors – Affinion Group Holdings, Inc., Affinion's affiliated companies, and Intersections...
Syndicated Office Systems, LLC, d/b/a Central Financial Control
CFPB took action against a medical debt collection company for mishandling consumer credit reporting disputes and preventing consumers from exercising...
Guarantee Mortgage Corporation
CFPB ordered a California mortgage bank, Guarantee Mortgage Corporation, to pay a civil penalty of $228,000 for paying its branch managers based, in...