Feedback from the financial education field
We’ve initiated an outreach program to listen to and engage the many stakeholders who have an interest in improving consumers’ abilities to make informed financial decisions. The primary motivation for this outreach program was to get input about the following questions from people working directly with consumers:
- What do consumers need to know to be successful in managing their finances and engaging with financial services providers?
- What are some of the challenges for consumers in acquiring this knowledge and practical experience?
This report summarizes the results of that outreach work and outlines how it is shaping our work to help consumers make sound financial decisions and navigate the financial services marketplace.