Skip to main content
An official website of the United States government
(855) 411-2372
Submit a Complaint
Search

When I tried to use my credit card to get cash from an ATM, I could not do so even though I know I have not used all my credit. What can I do?

You can check with your credit card company to find out what happened and why.

Many credit card companies set one overall credit limit, and a separate and lower limit on cash advances and checks written on your credit card account. It is possible that the transaction would have put you above your cash advance limit. 

Warning: Getting cash at an ATM with your credit card is expensive. Interest rates charged on cash advances are often higher than interest rates on purchases. There is often no grace period on cash advances. Check your latest credit card statement to see the interest rate on cash advances.

 

Don't see what you're looking for?

Browse related questions

Search for your question

Was this answer helpful to you?

Please do not share any personally identifiable information (PII), including, but not limited to: your name, address, phone number, email address, Social Security number, account information, or any other information of a sensitive nature.