Mortgage servicers are not required to send regularly scheduled mortgage statements to borrowers who are in bankruptcy. But your mortgage servicer generally can continue to send you a statement if it chooses to.
Next steps:
- If you would like information about your account, including your monthly payment amount or past payments that you have made, you may request this information from your mortgage servicer.
- A servicer generally has to provide you with the requested information within 30 business days of receiving your written request.
Learn more about sending a request for information.
If you have a problem with your mortgage, you can submit a complaint with the CFPB online or by calling (855) 411-CFPB (2372).