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I just sent money to a foreign country. The receipt showed "other fees" that would be deducted from the amount transferred. Should I pay more to cover those fees?

In most cases, the company that is sending your money will only ask you to pay the fees and taxes it collects.

But sometimes when you send money to other countries, certain other institutions will charge fees during the transfer, or when the money arrives. Some of these charges show up as “other fees” on your receipt.

If you are unsure about whether you have sent enough money, contact the person or business receiving the money. That person or business can tell you whether they have priced in the additional fees and taxes for you.

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Submit a complaint

We’ll forward your issue to the company, give you a tracking number, and keep you updated on the status of your complaint.

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