Skip to main content

About us

We're the Consumer Financial Protection Bureau (CFPB), a U.S. government agency that makes sure banks, lenders, and other financial companies treat you fairly.

Learn how the CFPB can help you

How do I reload my prepaid card using direct deposit?


If you want to use direct deposit to reload your card, make sure this is an available feature on the card you have or plan to buy. Many cards do not charge for adding money through direct deposit, so it might be a cheaper way to add money to your card than other options.

Your prepaid card may allow you to set up direct deposit for future reloads. When you register your card, you may get specific instructions on how to set up direct deposit, if it is available for your card.

A direct deposit can come from a variety of sources, such as your paycheck, government benefits like unemployment or Social Security, a tax refund, or a transfer from a checking account. In general, you will need to know your prepaid account number (which is usually not the same as your prepaid card number) and your prepaid card provider’s routing number. Contact your prepaid card’s customer service number to obtain the account number and routing number for direct deposit.

There may be benefits to using direct deposit, such as waiver of the monthly fee. Check your cardholder agreement to understand your options.

Was this answer helpful to you?

Please do not share any personally identifiable information (PII), including, but not limited to: your name, address, phone number, email address, Social Security number, account information, or any other information of a sensitive nature.

The content on this page provides general consumer information. It is not legal advice or regulatory guidance. The CFPB updates this information periodically. This information may include links or references to third-party resources or content. We do not endorse the third-party or guarantee the accuracy of this third-party information. There may be other resources that also serve your needs.