Do I have to pay off a Buy Now, Pay Later (BNPL) loan if I want to return my purchase?
Whether or not you have to pay back your BNPL loan after returning a purchase depends on the retailer’s return policy and the terms of your BNPL loan.
Be sure to read both the retailer’s policies and the BNPL loan terms before making a purchase using a BNPL loan. Your loan repayment agreement is with the BNPL lender rather than the retailer. While you may be able to return the merchandise, and you may eventually receive a credit, your loan repayment agreement may require you to continue to make payments while you are returning or disputing a purchase until your return or dispute is resolved.
This is different from your rights to dispute items or services purchased with a credit card. BNPL lenders are not subject to some of the consumer protections applicable to credit card companies. The Federal Trade Commission has more information on your .