Financial coaching can benefit consumers
Financial coaching can help consumers achieve their financial goals. It's a strategy that financial educators can implement with the people they serve. Read...
Blog archive
CFPB Ombudsman’s Office celebrates Conflict Resolution Month
Did
you know that October is conflict resolution month?
New financial empowerment tools for native communities
"Your Money, Your Goals: Focus on Native Communities" provides tips and tools based on the wisdom of tribal staff and organizations that serve native...
We’ve issued a new rule to help protect consumers using prepaid accounts
Prepaid cards can look and act like other types of cards, but they haven't always had the same protections. Our new rule will help make prepaid cards and...
Project Catalyst research pilot: Tools for saving
We released the results of a Project Catalyst research project finding that offering a small incentive to prepaid card users to put some of their money...
What you need to know to get money from the settlement with Honda Finance for overcharging minorities
Minority borrowers who were overcharged for their auto loans by American Honda Finance Corporation will be contacted to get money from the settlement.
We’re exploring the use of a list of companies that offer free credit scores
We're exploring the use of a list of companies that offer free credit scores to their existing customers. Give us your input by commenting on the Federal...
Provident Settlement Administrator to contact eligible borrowers soon
Minority borrowers who were overcharged for their broker fees by Provident Funding Associates, L.P. will be contacted to get money from the settlement.
What happens to you counts
What 1 million complaints – and people from all over
the U.S. – tell us about the financial marketplace.
You have the right to pay off your student loan as fast as you can, without a penalty
All student loan borrowers have the right to pay off their student loans as fast as they can, but some borrowers who try to make extra payments may run into...
How to avoid credit repair service scams
Look out for these five red flag examples when
offered credit repair services.
Don’t let malicious mail make off with your money
Download our new mail fraud placemat to give you, or a
loved one, helpful reminders of common warning signs of mail fraud.
The significant impact of student debt on communities of color
Today’s student debt crisis significantly impacts communities of color. Learn more.
What you need to know if you were harmed by Wells Fargo
If you were one of the thousands of Wells Fargo Bank
account holders who had an unauthorized account opened, here’s what you need to
know.
Be your family’s financial action hero during an emergency
We have some ways for you to channel your inner financial action hero and be prepared, no matter what the disaster.
Hundreds of thousands of accounts secretly created by Wells Fargo Bank employees leads to historic $100 million fine from the CFPB
The CFPB fines Wells Fargo for opening secret accounts without consumers’ knowledge or consent.
Did you take out student loans to attend ITT Tech? You have options.
ITT Students: Learn more about your options and what to do with your student loans when your school shuts down.
Four strategies to help youth achieve financial capability
We've released a new report on our findings for how young people can acquire three building blocks of financial capability which include: executive...
Four ways to support your community’s fight against elder financial exploitation
Financial exploitation robs millions of older people of their money and property annually. To prevent and respond to the growing crisis of elder financial...
CFPB announces 30 new Your Money, Your Goals partners to help low-income consumers
The Office of Financial Empowerment announces 30 new partners selected to participate in Your Money, Your Goals training and expand the reach of financial...
The ABCs of money management for military kids
Military parents can use back-to-school season
as an opportunity to teach their children money management lessons. Here are some
basic guidelines and resources.
Trying to enroll in an income-driven repayment plan? Avoid #ApplicationAbyss with our tips and resources.
Almost all federal student loan borrowers are eligible for an income-driven repayment (IDR) plan, but we have heard that successfully enrolling in one of...
We’ve updated our mortgage servicing rules to provide greater protections for mortgage borrowers and other homeowners
Today we finalized new changes to our mortgage servicing rules. These updates ensure that mortgage servicers treat homeowners and struggling borrowers...
When your kid asks you for something, try to keep the money conversation going
"Can you buy this for me, pleeease?" It's normal for young children to have a hard time not getting everything they want. Your questions and explanations...
Working to continually improve the complaint process for all
On August 1, 2016 we will
publish a notice of a proposed information collection in the Federal Register.
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