Blog Archive

Policy and compliance

Published FEB 01, 2017

Mastercard and UniRush to Pay $10 Million to Consumers Harmed by RushCard Technology Breakdown

Today, we took action against Mastercard and UniRush after preventable technological breakdowns in October 2015 left tens of thousands of RushCard users...

By Michael Salemi

Info for consumers

Published JAN 30, 2017

How to decide how much to spend on your down payment

Your down payment will affect not just how much money you need to bring to closing, but also how much your mortgage will cost overall. Read on to find out...

By Megan Thibos

Info for consumers

Published JAN 27, 2017

Tips for student loan borrowers

Check out these tips to help tackle your student loan debt.

By Seth Frotman and Paul Kantwill

Info for consumers

Published JAN 23, 2017

Your mortgage calculator may be setting you up for a surprise

Key things to keep in mind when you use a mortgage calculator to calculate your monthly mortgage payment.

By Megan Thibos

Info for consumers

Published JAN 19, 2017

Understanding the Overdraft “Opt-in” Choice

Banks and credit unions can only charge you overdraft fees on one-time debit card transactions and ATM withdrawals if you "opt in." Learn more about the opt...

By Gary Stein

Info for consumers

Published JAN 19, 2017

Easy-to-remember guidelines help people reduce credit card debt

If you’re trying to cut down your credit card debt, research shows it can help to keep a short guideline in mind.

By Susan Kerbel

Info for consumers

Published JAN 16, 2017

Accepting applications for our Academic Research Council

We are accepting applications for membership on our Academic Research Council (ARC).

By David Silberman

Info for consumers

Published JAN 16, 2017

Accepting applications for our Advisory Board and Councils

We're accepting applications for membership on all of our advisory groups. We're inviting applications from individuals who can provide us with guidance as...

By Delicia Hand

Data, research, and reports

Published JAN 13, 2017

Your feedback helped us update our Payback Playbook prototype

After reviewing more than 3,400 comments on our student loan Payback Playbook, we worked to create revised prototype disclosures. The updated Payback...

By Seth Frotman

Info for consumers

Published JAN 12, 2017

Your voice, your story. Consumer views on debt collection

We have heard from consumers across the country about their experiences with debt collection. In our new debt collection series, we will share these stories...

By Kristin Dohn

Info for consumers

Published JAN 12, 2017

Consumer experiences with debt collection: Findings from our survey

We surveyed consumers regarding their views and experiences in debt collection, and today we have released a report on our findings.

By Leslie Parrish

Info for consumers

Published JAN 09, 2017

Buying a home? The first step is to check your credit

Reviewing your credit is the first step to building a strong financial foundation for your new home.

By Erica Kritt

Info for consumers

Published JAN 05, 2017

Four tips to help older student loan borrowers navigate common problems with their student loans

As the number of older Americans with student debt has quadrupled, older borrowers complain about many problems with lenders, loan servicers, and debt...

By Stacy Canan and Seth Frotman

Info for consumers

Published JAN 03, 2017

What you need to know: Understanding why offers for “your” credit score are not all the same

There are many credit scores available to you as a consumer as well as to lenders. A credit score you receive may not be the same score your lender is using...

By Stephanie Brenowitz

At the CFPB

Published DEC 16, 2016

Fair lending priorities in the new year

A look at the CFPB’s fair lending focus in the new year.

By Patrice Alexander Ficklin

Info for consumers

Published DEC 12, 2016

Who are the Credit Invisible?

In 2015, the Bureau published a report finding that 26 million Americans are "credit invisible." We've broken down the report to capture its most compelling...

By Michele Scarbrough

Info for consumers

Published DEC 02, 2016

Some people may experience refund delays this tax season

If you’re claiming the Earned Income Tax Credit or Additional Child Tax Credit, due to a new law, you won’t receive your refund until after February 15, 2017.

By David Sieminski

Policy and compliance

Published DEC 02, 2016

Fall 2016 rulemaking agenda

The semiannual update of our rulemaking agenda.

By Kelly Cochran

Info for consumers

Published DEC 01, 2016

CFPB Ombudsman’s Office 2016 annual report

This month marks the fifth anniversary of the CFPB Ombudsman's Office. As we observe this anniversary, today I also want to share with you our fifth annual...

By Wendy Kamenshine

Info for consumers

Published NOV 17, 2016

Technology is changing how people access their financial records. Share your story.

Many new financial innovations rely on people choosing to give a company access to their digital financial records held by another company. If you're using...

By Dan Quan and Will Wade-Gery

Data, research, and reports

Published NOV 10, 2016

A Veterans Day complaint review: VA home loan refinancing

Our report highlights trends and issues reported in servicemember complaints about VA mortgage refinances. We also have direct-to-consumer tips to remember...

By Holly Petraeus

At the CFPB

Published NOV 10, 2016

Honoring our veterans

This Veterans Day, the CFPB would like to recognize veterans, both within the Bureau and nationwide, to thank them for their service.

By Richard Cordray

Info for consumers

Published NOV 02, 2016

What you need to know about the Equal Credit Opportunity Act and how it can help you: Know your rights

In October, we celebrate the enactment of the Equal Credit Opportunity Act (ECOA), a law that protects consumers from discrimination in the financial...

By Rebecca Gelfond and J Frank Vespa-Papaleo

Info for consumers

Published OCT 31, 2016

What you need to know about the Equal Credit Opportunity Act and how it can help you: Why it was passed and what it is

In October, we celebrate the enactment of the Equal Credit Opportunity Act (ECOA), a law that protects consumers from discrimination in the financial...

By Brian Kreiswirth and Anna-Marie Tabor

At the CFPB

Published OCT 27, 2016

Join the 2017 Your Money, Your Goals Cohort

The Office of Financial Empowerment is requesting Letters of Interest from organizations who wish to join the 2017 Your Money, Your Goals cohort.

By Daniel Dodd-Ramirez