Blog archive

Forgotten second mortgages may be coming back to haunt homeowners who haven’t received notices or account statements for years.

As companies are stopped from charging illegal junk fees, people are facing new risks as companies experiment with sketchy fee tactics, which are themselves also often illegal.

The CFPB filed an amicus brief to help ensure that mortgage servicers acting as debt collectors don’t improperly charge fees that prevent consumers from shopping around.

The CFPB approved a rule to address the current and future applications of complex algorithms and artificial intelligence used to estimate home values.

As interest rates increased in 2022, the number of refinance mortgage originations declined, with cash-out refinances becoming a larger share of all refinances. Cash-out refinances exacerbated the 2008 financial crisis, but regulatory and market developments may have changed the risks of cash-out refinances to consumers and the mortgage market. A new analysis looks at the characteristics of these refinances and the rates of delinquency.

A new analysis from CFPB researchers finds that the majority of mortgage borrowers in forbearance during COVID-19 have since become current on their loans.

CFPB will propose streamlining the existing mortgage servicing rules to promote greater agility on the part of mortgage servicers in responding to future economic shocks while also continuing to ensure they meet their obligations for assisting borrowers promptly and fairly.

Companies that provide adjustable-rate mortgages, student loans, home equity lines of credit, reverse mortgages, and credit cards are ending their use of a popular interest rate index, which expires June 30, 2023.

Mortgage servicers can talk to homeowners at risk for foreclosure- but who have home equity about considering a traditional sale as one option to avoid foreclosure.

Today, the CFPB is releasing our updated Mortgage Servicing Examination Procedures, providing transparency to stakeholders about how we do our work.

This week, CFPB filed a friend-of-the-court brief to protect borrowers' rights under federal law to obtain vital information about their mortgage loans from loan servicers.

The CFPB strongly encourages mortgage servicers to participate in the Homeowner Assistance Fund (HAF) program and work with homeowners to help prevent avoidable foreclosures.

The Homeowner Assistance Fund (HAF) provides financial relief to homeowners impacted by the COVID-19 pandemic. Learn how to check if assistance is available in your area.

CFPB’s supervision activities revealed unfair acts and practices, and other violations, by mortgage servicers. Here’s what to be aware of and how to find the resources you need if you’re struggling to make your mortgage payments.

Adjustable-rate mortgages, student loans, HELOCs, reverse mortgages and credit cards that are tied to a LIBOR index, which is expiring. Learn how this change could impact your interest rate.

If you have a mortgage backed by HUD/FHA, USDA, or VA and are struggling to make payments due to the pandemic, you can request initial forbearance anytime during the COVID-19 National Emergency.

A new rule amending Regulation X aims to ensure eligible borrowers have a meaningful opportunity for loss mitigation after exiting mortgage forbearance programs.

Effective August 31, 2021, a new rule requires mortgage servicers to provide meaningful opportunities for homeowners to avoid foreclosure and keep their homes as certain federal forbearance programs begin to expire.

Federal protections to prevent foreclosures and evictions during the COVID-19 pandemic ended on July 31. Learn what to do if you’re struggling to make your housing payments.

Foreclosure moratoria are ending. The CFPB has resources to help homeowners avoid foreclosure.

The CFPB has temporarily updated its rule for mortgage servicers to require most, when reaching out to borrowers, to explain their options to avoid foreclosure. Learn why you should contact your mortgage servicer if you’re struggling to make your payments.

Servicers are trying several techniques to reach struggling homeowners affected by the COVID-19 pandemic. Millions 0f homeowners need help understanding their options, and the volume of homeowners requesting assistance in the coming months will be increasing and good communication with their servicer will be vital.

Homeowners facing hardship from the COVID-19 pandemic have expanded access to protections from the federal government. Learn how you can protect your home.

Financial relief and protections for many student loan borrowers, renters, and homeowners has been extended. Here’s what you need to know.

Some homeowners struggling to pay their mortgage now have more time to seek mortgage forbearance and foreclosure relief. If you’re struggling financially because of the coronavirus pandemic. Don’t wait, get help now.