Save the date, Newark!
Join us for a field hearing in Newark, N.J. on arbitration.
Blog archive
Save the date: Join us for the Winter 2015 Consumer Advisory Board meeting in Washington, DC
Join us for a Consumer Advisory Board meeting with Director Cordray on Thursday, February 19 from 10 a.m. to 4 p.m. EDT. During this meeting we will discuss...
Freedom Stores to provide over $2.5 million in refunds and penalties
Our investigation found that the companies illegally filed thousands of lawsuits in Virginia against consumers who didn't live or purchase goods there: over...
Save the date, Oklahoma City!
Join us for a field hearing in Oklahoma City, OK on medical debt collection.
Save the date, Wilmington, DE!
Join us for a field hearing on prepaid accounts in Wilmington, Delaware.
Save the date: Join us for a Community Bank Advisory Council meeting in Washington, D.C.
Join us for a Community Bank Advisory Council meeting with Director Cordray where we will discuss mortgages and overdrafts.
Getting the help you need, in the language you understand – Higinio’s story
Imagine being told that you owe money for a debt you've already paid. It's not only annoying, but frustrating, right? Not to mention expensive and...
We can help you fight improper actions by debt collectors: Venida’s story
We’re glad Venida got the help she needed, and we want to make sure that you know that we’re here for you too.
Live from Indianapolis!
Today, we held a field hearing on auto finance in Indianapolis, Indiana. The event featured remarks from Director Richard Cordray, as well as testimony from...
Protecting servicemembers from predatory auto loans: Harry and Ari’s story
We were glad to be there for Harry and Ari – they shared their story with us and got the help they needed.
Disputing debt you never owed: William’s story
We’re glad William got the help he needed, and we want to make sure that you know that we’re here for you too.
Student loan debt doesn’t have to be scary: Leah’s story
We understand that fear – it's why we built our Paying for College tool. It helps students and recent graduates inform themselves about the true cost of...
Everyone has a story—what’s yours?
Your stories matter to us. They inspire and inform the work we do. They can help us spot issues in the financial markets, illustrate challenges people are...
Behind the numbers: Servicemember complaints
In the Snapshot of complaints received from servicemembers, veterans, and their families that we're releasing today, you'll find the types and trends of...
It’s closing time: Tell us about your experience closing on a mortgage
The stories and information you provide will be used to research and test solutions that address some of the biggest pain points associated with closing on...
Tell us how you tackle your student debt
A number of recent graduates have asked us: why is my student loan interest rate so high? And how can I more quickly pay off this loan? Often borrowers have...
Your chance to weigh in on debt collection practices
We're considering issuing rules for the debt collection industry, but first we want to hear from you so we can learn more about the debt collection system...
Releasing complaint data about credit cards, mortgages, student loans, bank accounts, services, and other consumer loans
What are you going to make with #CFPBdata? Last summer, we launched our Consumer Complaint Database featuring data about credit card complaints. Today...
Save like Mike
Mike's not that different from most consumers. Like so many of us he makes sacrifices to get the things he wants. And he knows that the only way to get...
Access, Data and Scale – Strategies to making the market work better for low-income and economically vulnerable consumers
Many of the low-income and economically vulnerable consumers we serve through the Office of Financial Empowerment face barriers to accessing affordable...
Fulfilling our fair lending mandate
We are responsible for ensuring "fair, equitable, and nondiscriminatory access to credit" under the Dodd-Frank Act. Today, we submitted a report to Congress...
Research updates on private student loans
Last month, we released a report to Congress with the Department of Education on the private student market. This report helped shed light on how the...
Meet Tom from Virginia
Since we launched on July 21st 2011, we've heard directly from consumers about the challenges they face in the marketplace, brought their concerns to the...
Meet Julio from Florida
Since we launched on July 21st 2011, we've heard directly from consumers about the challenges they face in the marketplace, brought their concerns to the...
Meet Jonna from Texas
Since we launched on July 21st 2011, we've heard directly from consumers about the challenges they face in the marketplace, brought their concerns to the...
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