The Operations Division is the operational support arm of the Bureau.
Donna Roy, Chief Operating Officer
The chief operating officer provides the overall direction for the Operations Division. The Operations Division front office supports the COO and provides project management and internal communications support for the Bureau.
Nelly Ramdass, Deputy Chief Operating Officer
Martin Michalosky, Chief Administrative Officer
The Office of Administrative Operations performs a wide range of functions related to the Bureau's infrastructure and security.
Jeffrey Sumberg, Chief Human Capital Officer
The Office of Human Capital is responsible for human resources services, policies, and guidance for the Bureau.
Office of the Chief Data Officer
Ren Essene, Chief Data Officer
The Office of the Chief Data Officer is responsible for managing the Bureau’s Freedom of Information Act, records management, data policy, privacy, and Paperwork Reduction Act programs.
Office of the Chief Experience Officer
David Wernecke, Chief Experience Officer
The Office of the Chief Experience Officer shapes responsive solutions that consider the customer’s perspective to enhance our work environment.
Office of the Chief Financial Officer
Dana James, Acting Chief Financial Officer
The Office of the Chief Financial Officer is responsible for the Bureau’s financial planning and management.
Rachelle Vaughan, Chief Procurement Officer
The Office of the Chief Procurement Officer oversees purchasing for the Bureau in compliance with federal procurement rules and regulations.
Technology and Innovation
Chris Chilbert, Chief Information Officer
The Office of Technology and Innovation implements and maintains the Bureau’s technical assets.