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The Operations Division is the operational support arm of the Bureau.


Jean Chang, Chief Operating Officer (Acting)

The chief operating officer provides the overall direction for the Operations Division. The Operations Division front office supports the COO and provides project management and internal communications support for the Bureau.

Katherine Sickbert, Deputy Chief Operating Officer (Acting)

Division offices

Administrative Operations

Martin Michalosky, Chief Administrative Officer

The Office of Administrative Operations performs a wide range of functions related to the Bureau's infrastructure and security.

Tyshawn Thomas

Human Capital

Tyshawn Thomas, Chief Human Capital Officer

The Office of Human Capital is responsible for human resources services, policies, and guidance for the Bureau. 

Office of the Chief Data Officer

Ren Essene, Chief Data Officer

The Office of the Chief Data Officer is responsible for managing the Bureau’s Freedom of Information Act, records management, data policy, and Paperwork Reduction Act programs.

Dana James

Office of Finance and Procurement

Dana James, Chief Financial Officer (Acting)
Joshua Galicki, Chief Procurement Officer (Acting)

Joshua Galicki

The Office of Finance and Procurement is responsible for the Bureau’s financial planning and management as well as overseeing purchasing and contract management for the agency in compliance with federal procurement rules and regulations.

Chris Chilbert

Technology and Innovation

Chris Chilbert, Chief Information Officer

The Office of Technology and Innovation implements and maintains the Bureau’s technical assets.