Washington, D.C. — Consumer Financial Protection Bureau Director Kathleen L. Kraninger today announced that Thomas Pahl will serve as the Deputy Director of the Bureau. Pahl has served as Policy Associate Director for Research, Markets, and Regulations since April 2018. Previously, Pahl was the Acting Director of the Bureau of Consumer Protection at the Federal Trade Commission.
“Tom is a committed public servant who has dedicated his career to protecting consumers in the financial marketplace. His wealth of experience on consumer protection issues will enable him to provide valuable insights on achieving our mission and preventing consumer harm,” said CFPB Director Kraninger. “I look forward to his continued contributions and leadership.”
From 2013–2016, Tom served as Managing Counsel for the Office of Regulations at the CFPB. He has also held previous roles at the FTC focused on enforcement, rulemaking, and policy on financial services matters, including Assistant Director of the Division of Financial Practices. Pahl received his BA from the College of St. Thomas and his JD from Northwestern University School of Law.
Director Kraninger also announced the leadership for the newly created Consumer Education and External Affairs (CEEA) Division. CEEA will focus on a more coordinated and Bureau-wide approach to engagement and communication with consumers, policymakers, academics, and other stakeholders.
Delicia Reynolds Hand will serve as Deputy Associate Director for the Consumer Education and External Affairs Division. Ms. Hand joined the Bureau in 2012 and has over 20 years of experience, having worked in consumer advocacy, community and economic development and on Capitol Hill. She received her B.A. from St. Peter’s College and holds a JD from the American University’s Washington College of Law, and M.A. from Cambridge University, U.K.
Desmond Brown will serve as the Assistant Director for the Office of Consumer Education. Mr. Brown has more than two decades of experience working with national and local organizations to increase financial well-being and economic opportunities for consumers. He first joined the Bureau as a program specialist for the Office of Financial Empowerment in 2012. He earned his Masters of Policy Management from Georgetown University, and his B.S. in Political Science from Southern Connecticut State University.
Matt Cameron will serve as Assistant Director for the Office of Stakeholder Management. Mr. Cameron has served at the Bureau since 2012, most recently as the Staff Director for the Advisory Board and Councils Office. He has more than a decade in public service having worked prior in the United States Congress. Mr. Cameron earned his Master’s Degree in Political Management from The George Washington University and his Bachelor’s Degree in Political Science from California State University Channel Islands.
In addition to the Offices of Consumer Education and Stakeholder Management, the division will include the newly formed Office of Public Affairs, which will be led by Marisol Garibay, and the Office of Consumer Response, which will be led by Christopher Johnson. The CEEA division will be led by Policy Associate Director Andrew Duke.
The Consumer Financial Protection Bureau is a 21st century agency that helps consumer finance markets work by regularly identifying and addressing outdated, unnecessary, or unduly burdensome regulations, by making rules more effective, by consistently enforcing federal consumer financial law, and by empowering consumers to take more control over their economic lives. For more information, visit consumerfinance.gov.