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CFPB Announces New Senior Leaders and Advisory Board and Council Members

WASHINGTON, D.C.— Today, the Consumer Financial Protection Bureau (CFPB) announced several new leaders within the Bureau, as well as the appointment of new consumer finance experts from outside the federal government to the CFPB’s Consumer Advisory Board, Community Bank Advisory Council, and Credit Union Advisory Council. The CFPB positions being announced today include: the Assistant Director for Mortgage Markets, the Assistant Director for Financial Education, and the Assistant Director for Card and Payments Markets.

“These new additions to the CFPB’s leadership team show the importance we place on identifying and securing the best talent available to serve on behalf of consumers,” said CFPB Director Richard Cordray. “Additionally, these new members of our advisory board and councils will provide valuable input to help us better understand the consumer financial marketplace.”

New CFPB Senior Leaders

Patricia McClung joins the CFPB as Assistant Director for Mortgage Markets. Prior to coming to the Bureau, Ms. McClung worked at Federal Housing Administration (FHA) as a senior housing policy advisor. In January of this year, Ms. McClung became the acting Director of Program Development in Single Family Housing, with responsibility for the Home Mortgage Insurance Division, Valuation Division, and Program Support Divisions. Before joining FHA, Ms. McClung worked at Realtors Property Resource, a technology subsidiary of National Association of Realtors. A veteran of the mortgage industry, the majority of Ms. McClung’s career was spent at Freddie Mac where she held numerous positions throughout the agency. Ms. McClung holds a B.S. in economics from George Mason University.

Janneke Ratcliffe joins the CFPB as Assistant Director for Financial Education. Since 2005, Ms. Ratcliffe has served as Executive Director at the Center for Community Capital, at the University of North Carolina at Chapel Hill. In this role, Ms. Ratcliffe examined how people and communities utilize financial services. She was also a Senior Fellow at the Center for American Progress. Before serving at UNC, Ms. Ratcliffe spent seven years working at Self-Help Ventures Fund, one of the leading community development institutions in the United States, and prior to that, ten years at GE Capital in mortgage and mortgage insurance. Ms. Ratcliffe graduated from the University of North Carolina at Chapel Hill with a B.S. in economics and French.

Will Wade-Gery will serve as the Assistant Director for Card and Payments Markets. Since January, Mr. Wade-Gery has been serving in the same position as the acting Assistant Director. Prior to being named acting Assistant Director, Mr. Wade-Gery served as Senior Counselor on the Card and Payments Markets team. Before joining the Bureau, he was a partner in the financial services practice at Morrison & Foerster LLP in New York. Prior to that, Mr. Wade-Gery worked as a consultant at the World Bank. Mr. Wade-Gery received his B.A. from New College, Oxford, his M.P.A. from Harvard’s Kennedy School of Government, and his J.D. from Yale Law School.

New Advisory Board and Council Members

The Dodd-Frank Wall Street Reform and Consumer Protection Act charges the CFPB with establishing a Consumer Advisory Board to advise and consult with the Bureau’s Director on a variety of consumer financial issues. At the behest of the Director, the Bureau also created advisory councils to advise and consult with the Bureau on consumer financial issues related to community banks and credit unions. In January, the CFPB issued a Federal Register Notice outlining the responsibilities of the advisory board and councils, as well as the duties of its members, and solicited applications for appointment.

The newly appointed board and council members include experts in consumer protection, financial services, community development, fair lending, civil rights, and consumer financial products or services, and representatives of community banks and credit unions. Board and council membership reflects the expertise across the range of issues under the Bureau’s jurisdiction as well as the racial, ethnic, geographic and institutional size diversity of U.S. consumers.

New members to the Consumer Advisory Board will serve three-year terms and new members to the Community Bank and Credit Union Advisory Councils will serve two-year terms.

Consumer Advisory Board Members:

  • Ann Baddour, Senior Policy Analyst, Texas Appleseed, Austin, Texas
  • Julie Gugin, Executive Director, Minnesota Homeownership Center, St. Paul, Minn.
  • Brian Longe, Chief Executive Officer, Wolters Kluwer Financial & Compliance Services, Minneapolis, Minn.
  • Joann Needleman, Vice President, Maurice & Needleman, P.C., Flemington, N.J.
  • J. Patrick O’Shaughnessy, President and Chief Executive Officer, Advance America Inc., Spartanburg, S.C.
  • Gene Spencer, Senior Vice President, Stakeholder Engagement, Policy and Research, Homeownership Preservation Foundation, Minneapolis, Minn.
  • James Van Dyke, Founder and Chief Executive Officer, Javelin Strategy & Research LLC, Pleasanton, Calif.

Community Bank Advisory Council Members:

  • Angela Beilke, Vice President, Mortgage Department, American Bank & Trust, Huron, SD
  • Michael Gallagher, Senior Vice President, Risk Management Director, Enterprise Bank & Trust Company, Lowell, Mass.
  • Paul Mackin, President and Chief Executive Officer, Think Mutual Bank, Rochester, Minn.
  • Lynda Messick, President and Chief Executive Officer, Community Bank Delaware, Lewes, Del.
  • John Motley, President, Colonial Savings, Fort Worth, Texas
  • David Reiling, Chief Executive Officer, Sunrise Banks, Minneapolis, Minn.
  • Monica Thomas, Executive Vice President, Illinois Service Federal, Chicago, Ill.
  • Christopher Triplett, President, Chief Executive Officer and Chief Financial Officer, Newport Federal Bank, Newport, Tenn.
  • Kathryn Underwood, President and Chief Executive Officer, Ledyard National Bank, Hanover, N.H.

Credit Union Advisory Council Members:

  • Robert Falk, President and Chief Executive Officer, Purdue Federal Credit Union, West Lafayette, Ind.
  • Jason Lee, Executive Vice President and Chief Financial Officer, Orion Federal Credit Union, Memphis, Tenn.
  • Robin Loftus, Chief Operating Officer, Heartland Credit Union, Springfield, Ill.
  • James McDaniel, President and Chief Executive Officer, Heritage Trust Federal Credit Union, Charleston, S.C.
  • Robin Romano, Chief Executive Officer, MariSol Federal Credit Union, Phoenix, Ariz.
  • Ronald Scott, President and Chief Executive Officer, Appalachian Community FCU, Rogersville, Tenn.
  • David Seely, President and Chief Executive Officer, Kirtland Federal Credit Union, Albuquerque, N.M.
  • John Winne, President and Chief Executive Officer, Boston Firefighters Credit Union, Boston, Mass.

More information on the Bureau’s advisory groups can be found here:

The Consumer Financial Protection Bureau is a 21st century agency that implements and enforces Federal consumer financial law and ensures that markets for consumer financial products are fair, transparent, and competitive. For more information, visit